Environmental Maintenance and Call System Deficiencies in Multiple Resident Rooms
Penalty
Summary
Surveyors identified that the facility failed to maintain a safe, clean, comfortable, and homelike environment in 11 of 42 occupied rooms during an environmental tour conducted with the Maintenance Supervisor and Administrator. Observations included missing call strings in at least one resident bathroom, very low water pressure in multiple room sinks, cobwebs along the walls and ceiling in one room, and multiple ventilation covers coated with a gray, fuzzy dust-like substance in several rooms (301, 304, 305, 306, 316, 502, 505, 511, 512, 514). Additional issues included a non-functioning bathroom light in one room, reddish-brown stains on the bathroom ceiling and light cover and dark stains on the bathroom floor in another room, scratches and a deep gouge in a bathroom door, a cracked and broken call light outlet on a wall, and a broken phone outlet cover on a wall. In an interview, the Maintenance Supervisor confirmed all of these issues, acknowledged they needed cleaning and/or repair, and stated there were no active work orders for the identified concerns and that staff were inconsistent in submitting work orders. No specific resident medical histories or clinical conditions were described in relation to these environmental deficiencies.
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