Inadequate catheter care and incontinent care
Summary
The facility failed to provide appropriate catheter care and appropriate care to prevent urinary tract infections for residents with indwelling catheters, and failed to provide appropriate care for an incontinent resident after an episode of urinary incontinence. The report identified that catheter drainage bags were not maintained below the level of the bladder for two residents, and one resident’s catheter drainage bag did not have a privacy cover in place. The facility policy stated that catheter care was to be performed every shift and as needed, privacy bags were to be available and used at all times, and drainage bags were to be located below the bladder to discourage backflow of urine. One resident had diagnoses including intracranial injury with loss of consciousness, quadriplegia, cerebral infarction, lack of coordination, muscle weakness, UTI, hemiplegia, and hemiparesis. The resident was dependent for toileting and personal hygiene and always incontinent of bowel and bladder. During observation, the resident was found in a urine-saturated brief with a strong urine odor, and a urine-saturated pillow and pillowcase were present in the wheelchair seat. Staff provided incontinent care, but the urine-saturated pillowcase was not changed and the pillow in the wheelchair seat was not cleaned and dried or replaced. The resident stated he/she had not been checked or changed since being gotten up that morning before breakfast. Another resident had diagnoses including inflammatory disease of the prostate, gross hematuria, and UTI, and used a suprapubic catheter. Observations showed catheter tubing lying on the floor while the resident was in a wheelchair and in bed, with the drainage bag at times placed on the mattress, hooked to staff clothing, and later hung under the wheelchair seat with tubing touching the wheelchair wheel and dragging on the floor. During transfer, the drainage bag was held above the resident’s bladder and then placed under the wheelchair seat with tubing still on the floor. A third resident with urinary retention and a Foley catheter was observed with catheter tubing lying on the floor and no privacy cover at one point, and later with the drainage bag resting on the floor and the privacy drape not covering the bottom of the bag, allowing the bottom and spout to rest on the floor. Staff interviews confirmed that catheter drainage bags should remain below bladder level, should not touch the floor, and should be covered.
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