F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
E

Failure to Offer and Document Influenza and Pneumococcal Vaccinations

Heritage Care CenterSaint Louis, Missouri Survey Completed on 09-09-2025

Summary

The facility failed to offer and vaccinate, as desired, eligible residents with the influenza and pneumococcal vaccines for 5 of 5 residents sampled for immunizations. The report states that the facility’s policy required residents or their legal representatives to be educated on the benefits and potential side effects of the vaccines, to be offered the influenza vaccine yearly and the pneumococcal vaccine upon admission, and to have consent or refusal documented in the clinical record. However, the medical records reviewed for the sampled residents did not show documented offers or declinations for one or both vaccines in multiple cases. Resident #85 was cognitively intact and had diagnoses including epilepsy, schizoaffective bipolar disorder, anxiety, skin infection, and vitamin deficiency. The annual MDS indicated the influenza vaccine was not received because it was declined, and the pneumococcal vaccine was not up to date because it was not offered. The medical record did not contain documentation showing the flu or pneumococcal vaccines were offered or declined for the 2024 season, and the resident stated during interview that neither vaccine had been offered and that he/she would consider them. Resident #72 was also cognitively intact with diagnoses including schizoaffective disorder, seizure disorder, and vitamin deficiency; the MDS showed both vaccines were not received because they were not offered, and the record contained no documented offering or declination. The resident stated he/she had not been offered either vaccine. Resident #67, admitted 4/19/24, was cognitively intact with diagnoses including schizoaffective disorder, bipolar disorder, epilepsy, and anxiety. The quarterly MDS showed the pneumococcal vaccine was not up to date because it was not offered, and the physician order sheet included an order that the resident may have the pneumococcal vaccine every 5 years with written or verbal consent. The record contained no documented offer or declination, and the resident stated he/she had not been offered the pneumococcal vaccine. Resident #54 had moderate cognitive impairment and diagnoses including stroke with paralysis, lung disease, and Alzheimer’s disease; the annual MDS showed the influenza vaccine was declined and the pneumococcal vaccine was not offered, but the medical record contained no documented offer or declination for either vaccine. Resident #45 had moderate cognitive impairment and diagnoses including bipolar disorder, personality disorder, hepatitis C, heart failure, lung disease, and anxiety; the quarterly MDS showed the influenza vaccine was not received because the resident was not in the facility and the pneumococcal vaccine was not offered, while the record again lacked documentation of an offer or declination for either vaccine. The Administrator stated residents or the responsible party should be offered the influenza and pneumococcal vaccines upon admission or re-admission if not previously offered or administered, and that the resident or RP should sign either a declination or acceptance form for the record.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0883 citations
Failure to Offer Recommended Pneumococcal Vaccination
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Recommended Pneumococcal Vaccination: A resident with moderately impaired cognition and diagnoses including kidney disease, dementia, and diabetes had documentation showing prior PCV13 and PPSV23 immunizations, but the medical record did not show shared clinical decision-making or that PCV20/21 had been offered or given. The IP confirmed the resident should have been offered an additional pneumococcal vaccine and did not see that this occurred before survey start; the facility policy stated vaccines would be offered per current CDC guidance.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Influenza Vaccine Consent and Declination Documentation
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Influenza vaccine consent and declination documentation was incomplete for two residents. One resident received the flu vaccine without documented education, and another resident declined the vaccine without documented education or a signed declination form. Administrative staff reported there were no current signed consents or declinations, and the facility policy required use of the Patient/Resident Declination/Authorization Form.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Eligible Pneumococcal Vaccine
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Eligible Pneumococcal Vaccine: A resident with diabetes and Parkinson’s disease had documentation of prior PCV13 and PPSV23 immunizations, making the resident eligible for PCV20 or PCV21 after the required interval. However, the EHR lacked evidence that the resident or representative was offered, educated on, or provided the vaccine, and the DON and ADON confirmed the facility had not offered a PCV vaccine.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Recommended Pneumococcal Vaccination Updates
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Recommended Pneumococcal Vaccination Updates: The DON, pharmacy, and nursing staff did not ensure two residents were offered pneumococcal vaccine updates based on CDC PneumoRecs guidance. One resident with dementia, CKD, CHF, and COPD had prior PPSV23 and was not offered the recommended PCV update during short-term rehab before moving to LTC status; another resident with hepatic encephalopathy and NASH had prior PPSV23 and PCV13 but was also not offered the recommended PCV20/PCV21 update. Both residents stated they would have accepted vaccines if offered.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Pneumococcal Immunization
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

A resident with Alzheimer's disease and severe dementia with psychotic disturbance consented to receive the pneumococcal vaccine, but the medical record contained no documentation that it was administered. The DON confirmed the resident did not receive his immunizations.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Updated Pneumococcal Vaccination
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Updated Pneumococcal Vaccination: The facility failed to ensure two residents were offered and/or provided updated pneumococcal vaccination per CDC guidance. One resident over age 65 with DM2, kidney failure, and DVT had records showing prior PCV13 and PPSV23 but no evidence of PCV20 or PCV21, and the chart stated the vaccine was not indicated and the resident was up to date. Another resident, younger than 65 with CAD, thyroid disease, and malnutrition, also had PPSV23 documented with no evidence of PCV20 or PCV21, while the consent form likewise stated the vaccine was not indicated and the resident was up to date.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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