F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
E

Failure to Offer and Document Influenza and Pneumococcal Vaccinations

Heritage Care CenterSaint Louis, Missouri Survey Completed on 09-09-2025

Summary

The facility failed to offer and vaccinate, as desired, eligible residents with the influenza and pneumococcal vaccines for 5 of 5 residents sampled for immunizations. The report states that the facility’s policy required residents or their legal representatives to be educated on the benefits and potential side effects of the vaccines, to be offered the influenza vaccine yearly and the pneumococcal vaccine upon admission, and to have consent or refusal documented in the clinical record. However, the medical records reviewed for the sampled residents did not show documented offers or declinations for one or both vaccines in multiple cases. Resident #85 was cognitively intact and had diagnoses including epilepsy, schizoaffective bipolar disorder, anxiety, skin infection, and vitamin deficiency. The annual MDS indicated the influenza vaccine was not received because it was declined, and the pneumococcal vaccine was not up to date because it was not offered. The medical record did not contain documentation showing the flu or pneumococcal vaccines were offered or declined for the 2024 season, and the resident stated during interview that neither vaccine had been offered and that he/she would consider them. Resident #72 was also cognitively intact with diagnoses including schizoaffective disorder, seizure disorder, and vitamin deficiency; the MDS showed both vaccines were not received because they were not offered, and the record contained no documented offering or declination. The resident stated he/she had not been offered either vaccine. Resident #67, admitted 4/19/24, was cognitively intact with diagnoses including schizoaffective disorder, bipolar disorder, epilepsy, and anxiety. The quarterly MDS showed the pneumococcal vaccine was not up to date because it was not offered, and the physician order sheet included an order that the resident may have the pneumococcal vaccine every 5 years with written or verbal consent. The record contained no documented offer or declination, and the resident stated he/she had not been offered the pneumococcal vaccine. Resident #54 had moderate cognitive impairment and diagnoses including stroke with paralysis, lung disease, and Alzheimer’s disease; the annual MDS showed the influenza vaccine was declined and the pneumococcal vaccine was not offered, but the medical record contained no documented offer or declination for either vaccine. Resident #45 had moderate cognitive impairment and diagnoses including bipolar disorder, personality disorder, hepatitis C, heart failure, lung disease, and anxiety; the quarterly MDS showed the influenza vaccine was not received because the resident was not in the facility and the pneumococcal vaccine was not offered, while the record again lacked documentation of an offer or declination for either vaccine. The Administrator stated residents or the responsible party should be offered the influenza and pneumococcal vaccines upon admission or re-admission if not previously offered or administered, and that the resident or RP should sign either a declination or acceptance form for the record.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0883 citations
Failure to Offer Due Pneumococcal Vaccinations
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to offer due pneumococcal vaccinations: Two residents with significant chronic conditions were found without documentation that they were offered or declined indicated pneumococcal vaccines. One resident had COPD and asthma and had previously received PPSV23, while another resident had CHF, DM, and severe cognitive impairment and had previously received PCV13. The IP stated she identified residents who were past due but had not offered the vaccines because she was pulled to other nursing and staffing coordination tasks.

Inspection fine: $17,665
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Review and Document Immunizations
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

A resident admitted with CAD, HTN, and non-Alzheimer's dementia did not have current flu or pneumococcal immunization status reviewed in the EMR, and the record lacked vaccine history, consent, or declination documentation. The IP stated the admission nurse was to review immunizations within 24 hours, verify status through MIIC, and offer needed vaccines, but this had not been done for the resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Pneumococcal Vaccine Education Before Consent
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Document Pneumococcal Vaccine Education Before Consent: A resident with mild cognitive impairment and multiple chronic conditions had a pneumococcal vaccine decision declined by the son, but the record did not show that the resident or representative received education on the benefits, side effects, or booster guidance before the refusal was obtained. RN-B stated the family declined by phone and no education was mailed or documented, while the DON stated residents and representatives need full vaccination education and documentation of their understanding.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Immunization Documentation for Two Residents
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Missing Immunization Documentation for Two Residents: The facility failed to document flu and pneumococcal vaccine education, receipt, refusal, or contraindication for two residents. One resident had acute kidney failure with tubular necrosis and the other had ESRD; both charts lacked immunization data in the EMR and care plan. Staff interviews showed the ADON, DON, DCE, and Administrator each described admission paperwork and EMR entry responsibilities, but the required vaccine documentation was not present.

Inspection fine: $26,180
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Influenza and Pneumococcal Vaccinations
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

Failure to Offer Flu and Pneumococcal Vaccinations: The facility did not document offering influenza vaccination to two residents or their representatives, and the DON confirmed the pneumococcal status for those residents was not up to date after reviewing CDC guidance. Records showed prior PPSV23/PCV13 and prior annual flu vaccines, but no evidence that the residents were offered, consented to, or declined the current flu vaccine.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Pneumococcal Vaccine Offer and Education
D
F0883 F883: Develop and implement policies and procedures for flu and pneumonia vaccinations.
Short Summary

A resident admitted with aphasia, hemiplegia, and hemiparesis after a stroke had documentation that he refused the pneumococcal vaccine, but the record did not show that he or his representative was offered the vaccine or educated on its risks and benefits. The MDS Nurse stated pneumococcal vaccines were offered on admission, but she could not find documentation that this resident received the required offer or education.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across Missouri

Get a heads-up on the newest immediate-jeopardy (J–L) citations in Missouri — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙