F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
E

Care plans not updated after resident falls

St James Living CenterSaint James, Missouri Survey Completed on 11-17-2025

Summary

Facility staff failed to review and revise the care plans after falls for five sampled residents. The facility policy titled Care Plan Comprehensive stated that an individualized comprehensive care plan with measurable goals and time frames would be developed based on a thorough assessment, and that the interdisciplinary team was responsible for periodic review and updating when a significant change occurred or when changes affected the resident's care. The survey found that the care plans for Residents #4, #5, #16, #20, and #42 did not contain documentation of subsequent falls or updated interventions after those events. Resident #4 was assessed as severely cognitively impaired, wheelchair dependent, partially to moderately assisted with all mobility, and with diagnoses including arthritis, high blood pressure, heart disease, anxiety, and depression. The medical record documented an unwitnessed fall with bruising to the right side of the face and another unwitnessed fall without injury, but the care plan's falls area had not been updated with those falls or new interventions. Resident #5 was assessed as severely cognitively impaired, wheelchair dependent, dependent for all mobility, with upper extremity impairment on one side and diagnoses including hip fracture, other fracture, high blood pressure, and Alzheimer's disease. The record documented an unwitnessed fall with a left femur fracture and another unwitnessed fall without injury, but the care plan did not reflect those falls or updated interventions. Resident #16 was assessed as severely cognitively impaired, wheelchair dependent, requiring supervision or touch assist with all mobility, and diagnosed with non-traumatic brain dysfunction, cancer, and high blood pressure. The record documented three unwitnessed falls without injury, yet the care plan was not updated to include them. Resident #20 was assessed as severely cognitively impaired, not using mobility devices, requiring supervision or touch assist with walking, with prior falls and diagnoses including heart failure, high blood pressure, anxiety, dementia, and bipolar disorder; the record documented multiple falls, including one with reopening of a right elbow scab, one resulting in an ER evaluation with a bruise to the upper back, and one with a bruise on the back of the head, but the care plan did not document the falls or interventions. Resident #42 was assessed as severely cognitively impaired, using a walker and wheelchair, requiring partial to moderate assist with all mobility, with diagnoses including high blood pressure, diabetes, and Alzheimer's disease; the record documented two unwitnessed falls, including one with bruising to the left eye, and the care plan did not include those events or updated interventions.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0657 citations
Care plans lacked LOA and sign-out interventions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care plans were not individualized for two residents who frequently left the facility or failed to sign out. One resident had multiple LOAs and several instances of leaving without notifying staff, while the other resident had dementia-related diagnoses, low elopement risk, and episodes of not returning as expected or being found off the unit after stepping out to smoke. Staff interviews confirmed residents were expected to notify nursing, sign out, and provide return times, but the records did not include clear care plan interventions or staff direction for these situations.

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Revised to Match Resident Preference and Current Setup
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with CKD, muscle weakness, and difficulty walking had a care plan for impaired mobility and fall risk that directed staff to keep the call light within reach. Surveyors observed the resident seated in a chair with the call light clipped to the wall on the opposite side of the bed and out of reach; the resident said it was always there. The CNO stated the resident spent most of the day in the chair and preferred the call light clipped to the wall, and this preference was not care planned.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Revised for New Fluid Restriction
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care Plan Not Revised for New Fluid Restriction: A resident with CHF and intact cognition was placed on a new 1500 cc/24 hr fluid restriction, but the care plan only addressed diet and liquids and did not include the restriction or related non-compliance. An LVN said staff were aware of the order, while the ADON stated the new restriction should have been added to the care plan and revised after changes in care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Revise Fall Risk Care Plan After Resident Fall
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to revise fall risk care plan after resident fall. A resident with repeated falls, dementia, weakness, and impaired cognition had an actual fall after sliding off the bed due to poor safety awareness. The COC, progress notes, and IDT fall conference documented the event and recommended frequent visual checks and help maintaining position in bed, but the fall risk care plan was not revised to reflect the new interventions.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Timely Reassess Fall Interventions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to timely reassess fall interventions: A resident with mild cognition and a history of repeated falls had 23 falls, most unwitnessed, after admission. The care plan identified high fall risk and included basic safety interventions, but the first 10 falls had no post-fall assessment, the first assessment was delayed, and an IDT discussion about unsafe bedside urinal use was not followed by a documented care plan update before the resident continued to fall while using the urinal and toilet.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to revise care plan after repeated inappropriate sexualized behavior
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with epilepsy and dementia had repeated inappropriate sexualized behaviors toward residents, staff, and visitors, including grabbing buttocks and making sexually inappropriate comments. The care plan noted an initial 1:1 intervention after one incident and later documented a visitor-related allegation, but it was not revised to add further interventions after the behaviors continued. The DON stated the resident should have been monitored for inappropriate behavior and the care plan updated after the earlier incident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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