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F0940
D

Failure to Train CNA on Mechanical Ceiling Lift Use

West Plains, Missouri Survey Completed on 01-16-2026

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to implement and maintain an effective training program for mechanical ceiling lift equipment for at least one CNA, resulting in a deficiency related to staff training and competency. The facility’s written policy titled “Orientation Program for Newly Hired Employees, Transfers, Volunteers,” revised May 2019, did not address training on facility equipment, including mechanical lifts. Review of CNA A’s training record, with a hire date of 10/08/25, showed no documentation of education or competency validation on the safe use of mechanical lifts. The Administrator stated she would expect CNAs to be trained and competent to use mechanical lifts prior to transferring a resident, and the Director of Staff Development confirmed that CNA A had not received training or a competency check for a mechanical lift. The DON stated she would expect CNAs to be trained on the mechanical ceiling lift if they cared for a resident who utilized it, but acknowledged CNA A did not have such training, and the Nursing Manager confirmed no one had trained CNA A on the mechanical ceiling lifts. In a phone interview, CNA A reported working at the facility for three months without any training or demonstrated competency on the mechanical ceiling lift used to transfer a resident. This deficiency was identified through interviews and record review, which showed the absence of a facility policy on employee training and competencies specific to equipment, and the lack of documented training and competency assessment for CNA A regarding mechanical ceiling lifts, despite expectations from leadership that such training should occur.

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