Failure to Complete Unusual Occurrence Report After Resident-to-Resident Altercation
Penalty
Summary
The deficiency involves the facility’s failure to follow its own Unusual Occurrence Report (UOR) policy after a resident-to-resident incident involving two residents with Alzheimer’s disease. An anonymous complaint to the State Agency alleged that one resident (R82) grabbed another resident’s (R90’s) head aggressively, that staff intervened, and that the Nursing Home Administrator later stated he had watched video and characterized the action as “petting” rather than an aggressive act. The complaint further alleged that this resident-to-resident incident was not reported by the facility as required. Record review showed that R82 had a diagnosis of Alzheimer’s disease and a Minimum Data Set (MDS) with a Brief Interview for Mental Status (BIMS) score of 99/15, indicating severe cognitive impairment. R90 also had Alzheimer’s disease and an MDS BIMS score of 00/15, indicating cognitive impairment. Behavior charting in R82’s electronic medical record documented that on 12/06/2025 at 5:00 p.m., R82 exhibited aggression toward others, with additional information stating that the resident, while getting ready to eat dinner and standing next to R90, put his hands over her hair/eyes. This behavior entry was documented by LPN S. In an interview, the Nursing Home Administrator reported awareness of a situation between R82 and R90 about a month prior but stated he did not have a completed UOR for the event. In a separate interview, LPN S reported that on the date of the incident, R82 grabbed onto R90’s head and the two residents were immediately separated. LPN S stated that a phone call was made to the DON to report the incident because R82 was known to have extremely aggressive behaviors, especially toward staff, but she was unsure whether the DON or any other staff member completed a UOR and confirmed that she did not complete one herself. Review of the facility’s UOR policy showed that resident-to-resident altercations are defined as unusual occurrences requiring completion and investigation of an Unusual Occurrence Report, including assessment, documentation, and follow-up, which was not done for this incident.
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