Failure to Maintain Clean and Homelike Resident Rooms
Penalty
Summary
Surveyors found that the facility failed to maintain a safe, clean, comfortable, and homelike environment for three residents. During an initial tour, one resident was observed lying in bed in a room where several items of garbage were scattered on the floor and the wall across from the bed was splattered with a brown substance; a follow-up observation later that day showed the room remained in the same condition. In a separate room shared by two other residents, the floor on both sides of the room was littered with trash and debris and appeared as if it had not been mopped, one resident’s overbed table appeared dirty and discolored, and that resident’s nightstand had multiple dried spots of tube feeding formula on the top and dried formula that had dripped down the front. The other resident’s overbed table appeared dirty and sticky. When asked about room cleaning, a family member of one resident pointed to the trash on the floor and shrugged. A subsequent observation of the same room with the Maintenance Director showed that the floor, nightstand, and overbed tables remained in the same unclean condition, and the Maintenance Director acknowledged the room needed cleaning and that one overbed table needed replacement. The facility’s Homelike Environment policy stated that housekeeping and maintenance services would be provided as necessary to maintain a sanitary, orderly, and comfortable environment.
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