F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Failure to Implement Ordered Fall Interventions

Northwood Rehabilitation & Healthcare CenterLowell, Massachusetts Survey Completed on 08-15-2025

Summary

The facility failed to implement fall interventions for two residents with repeated falls. Resident #52 was admitted with dementia and repeated falls, had a BIMS score of 1 indicating severe cognitive impairment, and had orders for a bed alarm and chair alarm to be checked every shift after a prior fall. The record showed four falls in the past year, including falls on 9/21/24, 10/23/24, 10/26/25, and 7/12/25. Review of the incident reports for these falls did not indicate that the alarms were in place and functioning, and during observations on 8/12/25 and 8/13/25 the resident was seen in bed with a bed alarm on the floor and not functioning, and later in a wheelchair without a chair alarm. During interview, the ADON stated Resident #52 had been provided both a chair and bed alarm as fall interventions and confirmed the chair alarm was not on the wheelchair and the bed alarm was not functioning, possibly due to a dead battery. The DON stated that after a resident falls, the facility implements a new fall intervention and that these interventions should be followed at all times. She also stated that if the incident report says no alarm, then there was no alarm in place, and she was unaware that Resident #52 did not have a chair alarm or that the bed alarm was not functioning. Resident #22 was admitted with diagnoses including falls resulting in a left pubis fracture and bipolar disorder, had moderate cognitive impairment with a BIMS score of 12, and required substantial to moderate assistance with self-care and mobility. The resident had four falls in the prior three months and a care plan that included a low bed, fall mats, 15-minute checks, bed/chair/fall mat/motion alarms, and close observation. Observations on 8/12/25, 8/13/25, and 8/14/25 showed fall mats by the bed but no alarms in the room, and one mat was pushed aside to accommodate the overbed table. Incident reports for falls on 8/2/25 and 8/11/25 did not indicate that the chair alarm, bed alarm, or bilateral fall mats were in place or functioning. The DON stated the care plan was reviewed after each fall and that the fall interventions should always be followed, but she was not aware the plan of care indicated bilateral fall mats were to be used.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Unsafe Cord Placement and Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Unsafe Cord Placement and Failure to Follow Fall Interventions: A resident with cognitive impairment and wheelchair use had a TV power cord stretched tightly across the closet doorway, blocking access and creating an environmental hazard when staff had to lift the cord to open the closet. Another resident with severe cognitive impairment and a fall-risk care plan repeatedly ran barefoot in the hallway while staff observed but did not consistently provide planned interventions such as gripper socks, footwear, ambulation assistance, or redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Fall Prevention Care Plan
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with impaired cognition, cancer, non-Alzheimer's dementia, extensive ADL needs, and a fall history was identified as a high fall risk with care plan interventions including removing a movable bedside table. After a fall, the resident was found using the table as a walker, yet observations showed the table still placed beside the bed on multiple occasions, including when staff were present. Staff interviews confirmed they were unaware of the current fall prevention interventions and that the table remained at bedside for meals despite the care plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to complete restraint assessment before wheelchair alarm use
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to complete a restraint assessment before using a wheelchair alarm for a resident with muscle weakness, difficulty walking, repeated falls, and dementia. The care plan included the alarm as an intervention, but the record lacked an initial Restraint Evaluation, and the CNO confirmed the assessment had not been completed before the alarm was placed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inadequate Supervision During EZ Stand Transfers
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cognitive deficits, dementia, Alzheimer's disease, fracture, and repeated falls was dependent for toileting and care planned for an EZ stand with 2-person assist. During observed transfers, staff placed the harness and straps correctly, but the resident only rose to about 135 degrees and never came to a full stand, while staff remained by the bathroom door during privacy periods and continued the transfer despite the resident not standing fully. An RN stated the resident was expected to stand straight up with the EZ stand and that staff should sit the resident back down and try again if not.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Left Unsupervised and Was Found Wandering in Parking Lot
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with Alzheimer's disease and dementia was found wandering in the parking lot after leaving the building unsupervised. A family member visiting another resident saw her looking into car windows and alerted staff, who were not aware she had exited until the report. Staff interviews showed the resident had been seen earlier eating in the dining room, but no one was actively looking for her or knew she had left the facility.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Respond to Help Requests and Use Foot Pedals During Wheelchair Transport
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with parkinsonism and Alzheimer's disease, severe cognitive impairment, and a fall history was pushed in her wheelchair without foot pedals and was not assisted when she called out for help. Nursing notes and staff interviews showed a CNA propelled the resident multiple times without foot pedals, including one instance where her socked foot hit the floor, and staff acknowledged that foot pedals should be used when pushing a resident.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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