Failure to Provide Appropriate Catheter Care and UTI Prevention
Summary
The facility failed to provide appropriate catheter care and care to prevent UTI for a resident with urinary retention, BPH, and a suprapubic catheter. The resident’s record showed intact cognition, dependence on staff for toileting hygiene, lower body dressing, and substantial assistance with personal hygiene, along with a history of UTI during the lookback period. The care plan directed staff to keep the catheter bag and tubing below bladder level, monitor and document output, and monitor for signs and symptoms of discomfort and UTI. The record also showed positive UTIs on 11/06/25 and 12/31/25, with physician orders for IV meropenem and oral Macrobid, as well as orders to change the catheter anchor, cleanse the catheter site daily and nightly, change the collection bag weekly, and change the suprapubic catheter every 28 days. On 01/11/26, observation showed the resident sitting on the side of the bed with an incontinence brief and a reddened catheter insertion site with yellow drainage. A soiled, wadded-up 4x4 gauze dressing was found between the folds of his abdomen. A CNA emptied the catheter bag without cleaning the drainage valve, laid the bag on the floor, and did not change gloves. Another CNA provided incontinence care and cleaned the resident while wearing soiled gloves, including wiping under the abdominal apron and assisting with clothing and a mechanical lift transfer without changing gloves. The catheter bag was then hooked under the resident’s wheelchair and he was taken to the dining room. On 01/12/26, a nurse observed the resident’s shirt stained at the catheter site and found thick, yellow, stringy discharge at the insertion site. The resident stated the site had been oozing pus. Staff observed that the mechanical lift battery was dead and multiple CNAs assisted with transfer and incontinence care. One nurse stated the site would be looked at in bed, and another nurse stated she would contact the physician for treatment. Staff interviews also showed awareness that the resident scratched and touched the catheter site, that the catheter bag sometimes went on the floor, and that gloves should be changed when moving from dirty to clean tasks. The facility’s catheter care policy required appropriate catheter care, keeping the drainage bag below bladder level, and hand hygiene when done.
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