F0568

D

Failure to Provide Quarterly Resident Trust Fund Statements

Keokuk, Iowa Survey Completed on 01-08-2026

Penalty

No penalty information released

Summary

The facility failed to provide required quarterly personal account statements to a resident whose funds were managed by the facility. Clinical record review showed that Resident #1 was admitted on 12/30/24 and had a BIMS score of 11/15 on the 12/18/25 MDS, indicating moderate cognitive impairment. During an interview, Resident #1 stated the facility assisted with managing her money and reported she had not received a quarterly statement, nor had she requested one. A review of the facility’s list of resident personal accounts showed 46 residents, including Resident #1, had funds managed by the facility.

In an interview, the Administrative Assistant, who was responsible for maintaining resident fund accounts, reported that she did not provide quarterly account statements to residents. She stated she only printed statements when residents or their representatives asked and did not track which residents had received statements. She confirmed that Resident #1 had not received a quarterly statement and would only receive one upon request. Review of the facility’s “Resident Trust Fund” policy, dated 10/17/25, revealed that quarterly statements regarding resident trust funds were to be available to the resident and/or the legal resident representative, which was not being done for Resident #1.