F0839 F839: Employ staff that are licensed, certified, or registered in accordance with state laws.
F

LPN Worked While Nursing License Was Suspended

Willows Health CenterRockford, Illinois Survey Completed on 01-26-2026

Summary

The facility failed to ensure that nursing staff were working with an active nursing license, affecting all 91 residents in the facility. The facility data sheet dated 1/26/26 showed a current census of 91 residents. An undated copy of an LPN’s licensure summary from the state licensing agency showed that this nurse’s license was suspended from 12/15/25 through 12/24/25. Timesheet summaries printed on 1/26/26 showed that this LPN worked on 12/16/25, 12/19/25, and 12/23/25, all during the period of license suspension. Daily census sheets printed on 1/26/26 showed that the facility census was 67 on 12/16/25, 64 on 12/19/25, and 66 on 12/23/25, indicating residents were present while the LPN worked with a suspended license. During an interview on 1/26/26 at 10:20 AM, the Human Resources staff member stated that the LPN did not inform the facility of the temporary suspension and acknowledged that nurses should not work while their licenses are suspended. The state licensing agency’s frequently asked questions indicated that suspended licensees are prohibited from practice during the suspension term and may be subject to certain terms and conditions. No additional resident-specific medical histories or conditions were documented in relation to this deficiency.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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CNA Worked With Expired Certification
D
F0839 F839: Employ staff that are licensed, certified, or registered in accordance with state laws.
Short Summary

CNA A worked multiple CNA shifts and performed direct care tasks while her nurse aide certification was expired. Records showed the facility had notice of the expiration through EMR review and corporate HR license lists, yet CNA A still worked on the floor for 83.88 hours. In interview, CNA A said she continued giving showers, assisting with ADLs, and charting under other aides’ logins, while HR, the DON, and the ADM gave conflicting accounts about whether expired CNAs could still work.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Expired CNA Certification
E
F0839 F839: Employ staff that are licensed, certified, or registered in accordance with state laws.
Short Summary

Expired CNA Certification: The facility failed to ensure a CNA’s certification was current before allowing her to provide resident care. CNA A worked full-time for 8 days with an expired certification, and interviews showed HR was unaware of the expiration, there was no system to track certification dates, and the CNA did not know her certification had lapsed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
LPN Worked Without a Current License
F
F0839 F839: Employ staff that are licensed, certified, or registered in accordance with state laws.
Short Summary

An LPN worked multiple shifts after her nursing license had expired, and the facility did not identify the lapse. HR, the DON, and the Administrator each stated they were unaware the license was no longer current, and records showed the LPN continued working during the expired period before later being removed from payroll.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
RN Licensure Not Verified for DON
D
F0839 F839: Employ staff that are licensed, certified, or registered in accordance with state laws.
Short Summary

The facility failed to employ an RN in accordance with MD law when the DON was found to have a valid compact RN license from FL but no verifiable MD license on file or through the MBON website. The HR Director stated she verified licenses through MBON and believed a compact RN license was sufficient, while also confirming the DON was the only staff member working with a FL compact license and an expired LPN license. The DON stated she claimed dual residency in MD and FL and would get the MD license, and the NHA acknowledged the concern.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unlicensed staff used the Social Worker title
D
F0839 F839: Employ staff that are licensed, certified, or registered in accordance with state laws.
Short Summary

Unlicensed staff used the Social Worker title for two residents. A staff member authored social service notes as a Social Worker, spoke with a resident and family about discharge and emotional distress, and discussed Medicaid and discharge planning with another cognitively intact resident. Interviews and records showed the staff member had no SW license, while another employee was identified as a Social Work Designee.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Administrator License Not Current
D
F0839 F839: Employ staff that are licensed, certified, or registered in accordance with state laws.
Short Summary

Administrator License Not Current: The facility governing body failed to ensure the Administrator had a current Ohio license. The Administrator confirmed he was the acting Administrator and later acknowledged his license was not current, stating he was having technical difficulties renewing it. BELTSS records showed the license had an issue date of 04/20/11 and an expiration date of 07/01/26.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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