Failure to Treat Resident With Dignity During Toileting Assistance
Penalty
Summary
The facility failed to honor a resident’s right to be treated with dignity and respect when a CNA required the resident to clean another resident’s feces from a toilet seat before assisting her with toileting. The resident, who was documented as cognitively intact and requiring partial to moderate assistance with toileting hygiene and transfers, reported that while being helped to the bathroom, the CNA observed feces on the toilet seat that did not belong to the resident. The CNA told the resident to use sanitary wipes to clean the feces off the toilet seat before she could use the bathroom and stated she could not help the resident until this was done. The CNA then threw the container of wipes toward the resident and waited until the resident complied. The resident stated this interaction made her feel upset, embarrassed, and disrespected, and the Administrator confirmed that the CNA did not treat the resident with dignity in this incident.
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