F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
C

Lack of Medical Director Participation in QAA/QAPI Program

Countryside Nursing & Rehab CtrDolton, Illinois Survey Completed on 07-31-2025

Summary

The facility failed to ensure that the medical director participated in the facility’s QAA/QAPI program as required. Surveyors reviewed QAA committee meeting sign-in sheets for two meetings and found no signature from the medical director indicating attendance. During an interview, the Administrator confirmed that the medical director did not attend the QAA meetings and acknowledged that the medical director is required to be present. A nurse consultant, identified as a member of the governing body who sometimes attends QAA meetings, also reviewed the QAA meeting minutes and confirmed the absence of the medical director’s signature, affirming that the medical director’s attendance and involvement in QAA/QAPI is a requirement. The facility’s undated QAPI Program Overview/Preamble policy states that all consumers, staff, facility services, and departments will participate in system and process improvement analysis, evaluation, and modification. The facility census documented 158 residents who could be affected by this lack of medical director participation in QAA/QAPI activities. No specific residents, their medical histories, or clinical conditions at the time of the deficiency are described in the report, only that the deficiency had the potential to affect all residents in the facility.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0868 citations
Failure to Hold Quarterly QAPI Meetings
F
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

The facility failed to ensure QAPI meetings were held quarterly. Requested meeting minutes were not fully provided, and the DON stated the January meeting was not held, a planned reschedule did not occur, and fall meeting notes could not be opened or were never resent. The QAPI Plan stated concerns, updates, or changes are to be reviewed at quarterly meetings.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medical Director Did Not Participate in Quarterly QAA Meetings
E
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

Medical Director Did Not Participate in Quarterly QAA Meetings: The facility failed to ensure the Medical Director took part in quarterly QAA meetings. Record review showed no documentation of the Medical Director attending any QAA program meetings over several months, and both the Administrator and the previous Medical Director confirmed the absence of attendance.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAA Committee Missing Required IPC Member
F
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

The facility did not maintain a QAA committee with the required members. The policy required the DON, Medical Director, Administrator, at least two other staff members, and the infection control and prevention officer, but the QA/QAPI attendance sheets did not include an IPC at two quarterly meetings. The NHA acknowledged that the IPC does not always attend and should attend the meetings, and the DON stated she was not certified in infection prevention and control.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAPI Committee Failed to Meet Quarterly and Lacked Required Member
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAPI committee attendance records showed the facility did not hold a meeting during the first quarter and that the Infection Preventionist did not attend the documented meeting. The NHA confirmed the findings during interview.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Hold Required QAA Meetings
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

Failure to hold required QAA meetings. Review of QAA attendance records showed only one committee meeting in one quarter and one meeting in a later quarter, and the NHA confirmed the facility did not conduct QAA meetings at least quarterly with all required committee members.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
QAPI Committee Lacked Documented Infection Preventionist Attendance
D
F0868 F868: Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Short Summary

QAPI Committee Lacked Required IP Attendance: The facility failed to document that the Infection Preventionist attended QAPI meetings on a quarterly basis. Policies identified infection prevention as part of the QAPI process, but attendance records showed no documented evidence that the IP was present at the meetings, and the Administrator and Regional Administrator stated they knew the requirement but did not know why the IP had not attended.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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