Inadequate Peri-Care Supplies Compromising Resident Dignity
Penalty
Summary
The deficiency involves the facility’s failure to ensure appropriate peri-care supplies were available, resulting in staff using paper towels and torn linens instead of proper towels or wipes for residents’ personal care. On 1/29/2026 at 5:22 PM, R4 reported that staff had used paper towels to clean them, stating this made them feel bad and that staff should have towels or wipes. Later that day at 6:09 PM, R2 reported that staff used paper towels to clean them, expressing dislike and anger about this practice. At 6:27 PM, V9, a CNA, stated they had used paper towels to clean residents and had also ripped up shirts, blankets, and sheets to use for cleaning residents. At 6:38 PM, V10, another CNA, confirmed having used paper towels to clean residents when there was no linen available. On 1/30/2026 at 11:25 AM, V14, an LPN, stated that staff should not use paper towels to clean residents and should instead use towels or wipes. The Illinois Long-Term Care Ombudsman Program Residents' Rights booklet states that facilities must treat residents with dignity and respect and care for them in a manner that promotes their quality of life. These observations and interviews show that two of three residents reviewed for dignity experienced peri care with paper towels instead of appropriate supplies, and staff confirmed that lack of linens led to the use of paper towels and torn fabric items for resident cleaning, contrary to stated residents’ rights to dignity and respect.
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