F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
D

Resident Moved After Fall in Violation of Post-Fall Protocol

Nathaniel Witherell, TheGreenwich, Connecticut Survey Completed on 01-15-2026

Summary

The deficiency involves the facility’s failure to ensure that staff did not move a resident after a fall, contrary to facility policy and professional standards of quality. The resident had dementia, a history of falls, muscle weakness, difficulty walking, and was care planned as a fall risk requiring assistance of one staff for stand-pivot transfers, while being independent with wheelchair mobility. The resident wheeled themself into the shower room to use the toilet without calling for assistance and experienced an unwitnessed fall, ending up on the floor with the commode frame on top and the right leg bent under the left leg. The resident complained of right hip pain, and the right hip appeared dislocated with swelling. A charge nurse, responding to a loud noise, found the resident on the floor with the commode frame on top of them and a nursing assistant standing over the resident. According to the facility’s report and staff interviews, the nursing assistant removed the commode frame from the resident and then attempted to move the resident’s legs using her foot, despite the resident’s complaints of pain and the nurse’s direction not to move the resident. The RN supervisor reported observing the nursing assistant try to move the resident’s foot/leg with her own foot after being told not to move the resident, which caused the resident to call out in pain. The nursing assistant acknowledged that she tried to uncross the resident’s legs by placing the sole of her shoe on the resident’s foot to guide the leg, and admitted she knew she was not supposed to move a resident after a fall, though she could not explain why she did so or why she used her foot. The DON confirmed that the nursing assistant attempted to move the resident’s legs after the fall, that this caused the resident pain, and that the assistant should not have moved the resident or used her foot, in conflict with the facility’s Falls, Management and Prevention Policy, which directs that residents are not to be moved prior to a nurse’s assessment following a fall.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0658 citations
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F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
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A resident with respiratory history and anemia had oxygen equipment in the room and said they used oxygen at night, but there were no active oxygen orders, no care plan for oxygen use, and no documented SAT monitoring. Another resident with dementia was repeatedly observed without hearing aids despite orders and a care plan directing staff to place and charge them, while staff reported the aids did not work and the resident did not wear them.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with severe cognitive impairment, aphasia, dementia, and a history of stroke received clopidogrel, Senexon S, and amlodipine crushed together and mixed with applesauce during med pass before there was an order authorizing crushed meds. The RN said the meds were crushed because it was ordered, while the DON stated meds requiring crushing must have a provider order and that meds should not be crushed without one. The resident's chart lacked authorization to crush meds until later that day, and the facility policy required provider awareness and separate crushing/administering of each medication.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
False documentation of ordered Ace wrap treatments
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

False documentation of ordered Ace wrap treatments. Staff charted that an LPN had applied ordered Ace wraps to a resident with edema and heart failure even though observations showed the wraps were not on the resident. The resident said the wraps were supposed to be done daily but rarely were unless he reminded staff, and an LN acknowledged charting the treatment as completed despite it not being provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Outside Physician Orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

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No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unclarified medication route orders
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

A resident with cerebral palsy, dysphagia, and a PEG tube had NPO orders, but also had oral medication orders for a probiotic and Milk of Magnesia. An RN was observed giving the probiotic via PEG tube, and the DON later stated the resident should have nothing by mouth. The facility failed to clarify the physician orders to verify the correct route of medication administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Admission Assessment Completed by LPN Without RN Oversight
D
F0658 F658: Ensure services provided by the nursing facility meet professional standards of quality.
Short Summary

Admission Assessment Completed by LPN Without RN Oversight: An LPN completed a resident’s admission assessment and documented multiple skin findings, including skin tears, redness, and discolorations on several body areas. An RN stated that the full admission assessment, including skin, pain, fall risk, Braden, and oral assessments, is the responsibility of the nurse assigned to the resident’s room and that an LPN cannot complete the admission assessment without RN oversight.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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