F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D

Unsafe Items Found in Resident Rooms

Windemere At Westover HillsSan Antonio, Texas Survey Completed on 12-19-2025

Summary

The facility failed to ensure the resident environment remained as free of accident hazards as possible for 2 residents. Resident #113, a female admitted and re-admitted to the facility with diagnoses including history of falling, repeated falls, lack of coordination, and dementia, was documented as cognitively intact for daily decision-making on her most recent quarterly MDS. Her care plan identified her as non-compliant with safety precautions. During observation, she was found with a can of disinfectant spray and a plastic pump spray bottle of air freshener in her room, and on a later observation the air freshener bottle was still present next to the sink. Resident #113 stated she used the air freshener to make her room smell good and said she had thrown out the disinfectant spray because she used it up. Resident #16, a female admitted with diagnoses including dry eyes, history of falling, difficulty walking, lack of coordination, and syncope and collapse, was also documented as cognitively intact for daily decision-making on her most recent quarterly MDS. Her care plan identified her as non-compliant with safety precautions and noted impaired visual function related to dry eyes, with glasses use. During observation and interview, she was found with two pairs of scissors in her room: one pair with pink handles on a small table and one pair with black handles on a small desk at the foot of the bed. Resident #16 stated the pink scissors were used to open condiments and the black scissors were used to open boxes and packages. Staff interviews confirmed the items were not supposed to be in resident rooms. CNA E stated scissors, nail clippers, and aerosol sprays were not supposed to be in rooms due to safety concerns and that CNA staff were responsible for making rounds and reporting such items to the nurse. LVN F stated Resident #16 was not supposed to have scissors in her room and that scissors could be dropped, cause a fall, or be used to cut someone. The Acting DON stated scissors, aerosol cans, and pump sprays labeled to keep away from children were prohibited in resident rooms, and the Administrator stated residents were not allowed to have scissors, aerosol cans, or pump sprays in their rooms because it was best practice. The facility did not provide a policy regarding prohibited items at the time of exit.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Failure to Follow Fall Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to Follow Fall Interventions: A resident with dementia, ESRD on dialysis, impaired mobility, and a history of falls was observed ambulating and self-transferring in her room and bathroom without staff assistance, despite orders and a care plan requiring one-person assist with a walker, call light use, frequent safety checks, and skid strips by the bed. Staff interviews confirmed the resident was transferring independently and that the skid strips were not in place as documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Ordered Fall Mat for High-Fall-Risk Resident
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident assessed as high risk for falls did not receive the physician-ordered fall mat on the right side of the bed. Surveyors observed no mat during multiple checks, and the TAR did not reflect the intervention. The resident said the mat had been removed after a new bed was placed, while an RN and the DON acknowledged the order remained in place even though the mat was no longer being used.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Smoking Safety Interventions Not Followed
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Smoking safety interventions were not consistently implemented for four residents who smoked. Two residents were observed smoking with staff supervision but without the smoking aprons listed in their assessments and care plans, and two other residents were also observed smoking in wheelchairs without aprons despite care plan interventions requiring them. The DON confirmed the apron requirement for two of the residents, while the ADON stated residents sometimes complained about the aprons and that he did not know when smoking assessments were completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Use Required Mechanical Lift for Resident Transfer
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with cerebral palsy, severe cognitive impairment, wheelchair use, and a care plan requiring a mechanical lift for all transfers was manually transferred by a CNA instead of using the lift. During observation, the CNA lifted the resident by the upper back and moved him between the wheelchair and bed without mechanical assistance, despite having completed lift competency training and despite the DON confirming the resident required a mechanical lift for all transfers.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Resident at Risk for Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise a resident at risk for elopement led to repeated exit-seeking and wandering events, including being found off the unit and near exterior areas. The resident had dementia with cognitive impairment, hemiplegia, and diabetes, and staff notes described missing documentation of several wandering episodes, an incomplete care plan intervention, and incidents involving a broken alarmed door, a Wanderguard, and an unknown visitor letting the resident off the unit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to verify correct sling size and safe lift use during resident transfers
E
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment fell during a lift transfer when a sling strap came loose and the chest strap clip broke, and two other residents were observed being transferred with total body lifts using slings that were not verified against their care plans or mobility assessments. Staff interviews showed some CNAs relied on the sling already in the room or on how it fit, rather than consistently checking the care plan or Kardex for the correct sling size and transfer method.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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