F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
E

Side rail assessments and informed consent did not match the rails in use

The Hills Healthcare CenterSunland, California Survey Completed on 12-18-2025

Summary

The facility failed to ensure the safe and appropriate use of side rails for two sampled residents. For one resident, the admission record showed diagnoses including muscle wasting and atrophy, and the MDS indicated moderate cognitive impairment with maximal assistance needed for bed mobility and transfers. The physician’s order, side rail assessment, informed consent, and care plan all referenced bilateral quarter side rails, but during observation the resident was found in bed with side rails that were longer than quarter rails and positioned in the middle portion of the bed. The Infection Preventionist and DON both stated the resident should not have had the middle one-third side rails on the bed and that the assessment and informed consent should reflect the type of side rails actually in place. For the second resident, the record showed a history of muscle wasting and atrophy, bipolar disorder, and unspecified psychosis, and the H&P stated the resident did not have capacity to understand and make decisions. The MDS indicated moderate cognitive impairment and dependence or substantial assistance for multiple ADLs, including rolling, sitting up, and transfers. The order summary indicated bilateral 1/2 side rails x 4 up as an enabler, while the care plan and informed consent referenced bilateral 1/4 side rails. During observation, the resident was in bed with four side rails up, including two 1/3 length rails on the upper half of the bed and two 1/4 length rails on the lower half. Record review and staff interviews showed that the resident’s Side Rails Assessments form and informed consent had been altered after the fact to add different side rail information, without any indication of the date or author of the changes. Staff reviewed original and altered copies and stated they did not know why the documents were different or who made the changes. The DON, MRD, MDSC, RN, and Administrator all acknowledged the discrepancies, and the Administrator stated it was inappropriate to add information on an informed consent without contacting the responsible party with the correct information and completing a new form. The resident’s responsible party stated no one from the facility had contacted her that week regarding any changes to the documentation.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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Inaccurate Bedrail Care Plans and Missing Ongoing Assessments
E
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Inaccurate bedrail care plans and missing ongoing assessments were identified for three residents. Two residents had bilateral enabler bars observed on their beds, but their last enabler-restraint assessments were outdated, and one resident had bilateral enabler bars with no order or ongoing assessment in the record. The residents had diagnoses including HTN, Parkinson's disease, depression, hyperlipidemia, and hemiplegia, and the facility policy required risk evaluation for bed rail use.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inaccurate Bed Rail Assessments
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Inaccurate Bed Rail Assessments: The facility failed to complete ongoing accurate assessments for a resident’s right enabler side rail use. The resident had diagnoses including DM, hyperlipidemia, and depression, and the record showed quarterly bed rail evaluations stating bed rails were not recommended, yet a right enabler bar was observed on the bed and an RN confirmed the evaluations were not accurate.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Bed Rail Evaluations Not Completed Before Use
E
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Bed Rail Evaluations Not Completed Before Use The facility failed to complete bed rail evaluations for three residents who had bilateral 1/3 bed rails in use. One resident had severe cognitive impairment after a cerebral infarction and an incomplete bed rail evaluation remained in progress; another resident with hemiplegia, hemiparesis, and no decision-making capacity had bed rails ordered but no evaluation or care plan; and a third resident with a history of falls and bone density disorder had bed rails installed on readmission without a nursing evaluation. Staff confirmed the evaluations were not completed to assess appropriateness and entrapment risk.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess Entrapment Risk and Obtain Informed Consent for Bed Enabler Bars
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to assess entrapment risk and obtain informed consent for bed enabler bars. Two residents had bilateral enabler bars on their beds and were observed using them for positioning and bed mobility. One resident had dx including difficulty walking and muscle weakness; the other had repeated falls and generalized weakness. Surveyors requested documentation, but the facility could not provide entrapment zone measurements, and for one resident there was no informed consent documentation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Informed Consent for Bed Rails
E
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to obtain informed consent for bed rails was identified for four residents. One resident had CVA-related deficits, blindness, muscle weakness, and an absent lower leg; another had Alzheimer’s disease, osteoporosis with fractures, reduced mobility, and muscle weakness; a third had adult failure to thrive and depression; and a fourth had adult failure to thrive, depression, and disorientation. Records included restraint or siderail assessments documenting quarter rails or upper side rails, but the EHRs lacked evidence of informed consent, and each resident was observed with upper side rails in place.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Bed Rail Assessment and Use
E
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Improper Bed Rail Assessment and Use: The facility used grab bars as bed rails for multiple residents without completing the required pre-installation assessment process. Residents with diagnoses including muscle weakness, dementia, hemiplegia/hemiparesis, altered mental status, and fall history were observed with bilateral grab bars in place even when the BSA was incomplete, not recommended, or assessed for the wrong rail type. The QAN and DON stated grab bars are bed rails and that the required process was not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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