Failure to Post Required State Agency and Advocacy Contact Information
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
Surveyors observed that the facility failed to post the required contact information for Adult Protective Services (APS), the Medicaid Fraud Control Unit, and a statement informing residents that they may file a complaint with the State Survey Agency. During observations on the nursing units, it was noted that the necessary elements, including agency names, addresses (mailing and email), and telephone numbers, were not accessible or visible to residents or their representatives. In an interview, the Nursing Home Administrator confirmed that this information was not posted as required by regulations. The deficiency was identified based on these observations and staff confirmation.