Failure to Timely Respond to Resident Call Bells
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to accommodate the call bell needs of one resident, identified as Resident R149, who had diagnoses including hepatic encephalopathy, diabetes mellitus, and morbid obesity. On 12/16/25, an observation showed that the resident's call light was activated at 9:29 a.m. but was not responded to until 9:45 a.m., resulting in a 16-minute delay. Facility-provided call bell audit documents revealed additional delayed response times for the same resident's room, including a 21-minute response on 12/11/25 and a 20-minute response on 12/12/25. During an interview, a registered nurse confirmed that the facility did not meet the resident's call bell needs.