Grievance Boxes Not Accessible to Residents
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide accessible grievance boxes for residents in both the front and rear hallways. Observations revealed that the openings for grievance forms in both locations were mounted at 57 inches from the floor, exceeding the ADA Standards for Accessible Design, which recommend operable parts be mounted between 15 and 48 inches above the floor to accommodate individuals using wheelchairs. The Nursing Home Administrator confirmed that the grievance boxes were not accessible to residents in these two locations. This deficiency was identified through review of facility policy, direct observation, and staff interviews.