Failure to Remove Staff Accused of Abuse Pending Investigation
Penalty
Summary
The facility failed to follow its abuse policy in response to an allegation of verbal abuse by staff towards a resident. The resident, who had a history of diffuse traumatic brain injury, vascular dementia, mood disorder, and major depressive disorder, reported being verbally abused by two CNAs. The resident had moderate cognitive impairment and was independent with activities of daily living. The incident was not reported by the resident at the time it occurred. Upon being informed of the allegation by a surveyor, the Administrator acknowledged not being previously aware of the abuse claim. Despite the facility's policy requiring immediate removal of staff accused of abuse pending investigation, both CNAs remained on duty and continued caring for residents after the allegation was reported. Review of time sheets confirmed that the accused staff members were present and working during this period, contrary to facility policy.