Failure to Provide Routine Showers and Maintain Resident Hygiene
Penalty
Summary
The facility failed to provide routine showers and maintain hygiene for two residents who were unable to perform activities of daily living independently. One resident, a cognitively intact female with chronic medical and psychiatric conditions, reported not receiving a shower for over ten days and stated this was a recurring issue despite multiple complaints to nursing management. Review of her shower records for the month showed only three showers provided, with only one documented refusal. A CNA confirmed that there was no dedicated staff for showers and that workload sometimes made it impossible to provide showers as scheduled. Another resident, who was nonverbal and had severe cognitive and physical impairments, also did not receive scheduled showers. The resident's family reported ongoing concerns and filed a grievance regarding missed showers, which was not responded to by facility staff. Documentation showed significant gaps between showers with no refusals recorded. The ADON confirmed that all residents were scheduled for showers twice weekly but could not provide documentation for refusals or postponements for these two residents.