Failure to Provide Regular Bathing and Hygiene Care
Penalty
Summary
The facility failed to provide bathing care according to residents' care plans and preferences for four residents who were dependent on staff for activities of daily living. Observations revealed that multiple residents had greasy, matted hair, strong body odors, and soiled clothing, indicating a lack of regular bathing and hygiene care. One resident had not received a bath in 39 days, another had only two baths in 34 days since admission, and others had similarly infrequent bathing documented. Residents expressed feeling dirty, unclean, and neglected, with one stating that bathing did not seem to be a priority in their care. Staff interviews confirmed difficulties in completing scheduled baths, particularly on the evening shift, which was staffed entirely by agency personnel who reportedly refused to perform bathing duties. Documentation reviewed supported the lack of regular bathing for the affected residents. The facility's own policy required regular bathing to promote cleanliness and comfort, but this was not followed, resulting in the observed deficiencies.