Neglect Due to Failure to Provide Peri-Care
Penalty
Summary
A deficiency occurred when a certified nurse aide (CNA) failed to provide peri-care to a resident who was alert, oriented, and able to communicate her needs. The resident requested to be changed and to return to bed, but the CNA refused, stating it was too much work and that once the resident was back in bed, she would not be assisted further. As a result, the resident's peri-care was not performed during the CNA's shift and was only completed by the next shift CNA after the resident called for assistance. The facility's administrator and social service director confirmed that the CNA willfully withheld care, and the facility's investigation substantiated neglect. The resident reported the incident to facility leadership, and documentation showed that the CNA admitted to not performing peri-care checks during her shift, without providing a reason. Facility policy requires peri-care checks every two hours or more frequently if needed. The failure to provide timely care and the CNA's response to the resident's request led to the substantiated finding of neglect for this resident.