Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program as required by its own policy and procedure, resulting in the presence of cockroaches in the kitchen, adjacent meal serving/steamtable area, and resident rooms. Observations included remnants and carcasses of cockroaches on glue boards and counters in the kitchen and serving areas. Staff interviews confirmed ongoing awareness of cockroach activity in these areas, with both maintenance and dietary staff acknowledging the presence of live and dead cockroaches. Invoices from the pest control company documented recurring cockroach issues in the kitchen and public areas over several months. A resident reported a direct encounter with a cockroach in their room, describing an incident where a cockroach was found crawling on their leg and subsequently retreated under the heating/AC unit. The Maintenance Director stated that pest control companies had sprayed affected areas, and that additional spraying was performed by facility staff, but no records were kept regarding the dates, times, or chemicals used. Surveyors also personally observed live cockroaches in common areas adjacent to the kitchen and serving areas. The facility's CMS Matrix 802 form documented that 95 residents resided in the facility at the time of the survey.