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F0947
E

Failure to Provide Required Annual In-Service Training for Nurse Aides

West Haven, Connecticut Survey Completed on 08-20-2025

Penalty

Fine: $26,685
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that nurse aides received the required minimum of 12 hours of annual in-service training. A review of training records for five nurse aides revealed that none had documentation of completing the mandated training hours, with recorded in-service hours ranging from zero to four. The training records included participation in a yearly skills day and some dementia care modules, but the total documented hours fell short of regulatory requirements. During an interview, the RN responsible for training confirmed that the records were complete and acknowledged the deficiency, noting that while training was made available, not all staff completed it.

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