Failure to Provide Privacy During Incontinent Care
Penalty
Summary
A certified nursing assistant (CNA) failed to provide personal privacy for a resident during incontinent care. The CNA entered the resident's room, where the resident's roommate was present, and did not pull the privacy curtain before removing the resident's soiled pants and brief and providing personal care. This action was observed directly, and the CNA later acknowledged that she should have pulled the privacy curtain but did not do so because she was nervous. The resident involved had a history of age-related cataract, overactive bladder, hemiplegia, hemiparesis following cerebral infarction, epilepsy, and anxiety, and was care planned for bladder incontinence. The resident was cognitively intact and expressed a preference for privacy during care, stating that not having the curtain pulled left her feeling exposed and embarrassed. Facility policy requires that all residents be treated with kindness, respect, and dignity, including the provision of privacy during care.