F0759 F759: Ensure medication error rates are not 5 percent or greater.
E

Medication Administration Errors Exceeded Allowed Rate

Novato Healthcare CenterNovato, California Survey Completed on 11-13-2025

Summary

The facility failed to keep the medication error rate below five percent after surveyors found 22 medication errors out of 47 observed opportunities, resulting in a 46.81 percent error rate. The errors were observed during medication administration for three residents and included medications not given, medications given late, medications given in a manner not ordered, and a wrong vitamin administered. The report states these failures occurred during direct observation, interview, and record review. For one resident with an order for finasteride 5 mg daily and vitamin B complex daily, the nurse administered medications without asking the resident’s name or explaining each medication, did not give finasteride because it was not available in the cart, and gave the wrong vitamin. For another resident, the nurse prepared 12 medications, crushed all medications together without a physician order to crush them, mixed them with applesauce, and did not give ordered medications including metoprolol, lidocaine patch, omeprazole, diclofenac gel, and metoclopramide as ordered. The pharmacy consultant stated that omeprazole and metoclopramide should not be crushed. For a third resident, the nurse prepared 13 medications while the resident was waiting in pain and reported a pain score of 8/10. The resident stated the scheduled pain medication was due at 9 a.m. but was given late, and the nurse acknowledged that all medications were administered late and that metoprolol was not given. The medication administration audit showed the medications were administered at 10:47 a.m., and the DON acknowledged the pain medication was late and that the physician should have been notified of the missed dose.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0759 citations
Medication Error Rate Exceeded Threshold During Eye, Ear, and Nebulizer Administration
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

An LPN contributed to a medication error rate of 10.71% after 3 errors were found in 28 observed medication opportunities. The LPN administered eye drops and ear drops to one resident without preventing the resident from wiping the medication away, and left another resident unsupervised during a nebulizer treatment without monitoring the response or cleaning the equipment afterward. Record review showed the resident receiving the nebulizer had no documentation supporting self-administration, and the facility's procedures required assessment and direct administration for these treatments.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Errors Exceeded Allowed Rate
E
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication administration errors exceeded the allowed rate, with surveyors identifying multiple dose discrepancies and an enteral medication error during observed med passes. An MA gave a resident the wrong ferrous sulfate dose, another MA gave a resident several medications at incorrect strengths, and an LVN used another resident’s MiraLAX and did not complete the ordered G-tube water flushes before administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication error rate exceeded the allowed threshold
E
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication error rate exceeded the allowed threshold. Surveyors calculated a 6.25% error rate based on 32 medication opportunities with 2 errors. In one case, an LPN gave a resident the wrong magnesium/calcium tablet strength compared with the active order for hypomagnesemia. In another, an LPN administered vitamin D3 400 units even though the resident’s order called for cholecalciferol 4000 units for vitamin D deficiency, and staff noted the pharmacy label still showed 400 units.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Error Rate Exceeded Threshold; Insulin Pen Not Primed and Inhaler Rinse Not Completed
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

The facility’s medication error rate was 6.9%, with 2 errors found in 4 observed med passes. One nurse gave an insulin dose without priming the pen first, and another did not ensure a resident rinsed and spit after using a steroid-containing inhaler. The residents involved had DM and COPD, respectively, and both were moderately cognitively impaired.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Error Rate Exceeded Standard During G-Tube Medication Administration
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication Error Rate Exceeded Standard During G-Tube Medication Administration. Surveyors found a 27.59% medication error rate during observation of medication administration. An LPN crushed multiple meds together, mixed them with water, and administered them through a resident’s g-tube without giving each medication separately. The resident had encephalopathy, dysphagia, malnutrition, severe cognitive impairment, and required tube feeding for nutrition. The resident’s orders did not include permission to combine the tablets, and the DON and ADON stated meds for tube administration should not be cocktailed.

Inspection fine: $19,635
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Administration Errors Exceeded Allowed Rate
D
F0759 F759: Ensure medication error rates are not 5 percent or greater.
Short Summary

Medication administration errors exceeded the allowed rate when seven errors were found in 31 opportunities. A nurse gave several scheduled meds to one resident more than 2 hours late, and another nurse crushed and gave three meds together through a G-tube to another resident instead of administering each med separately with flushes between doses, contrary to the DON’s expectations, the consultant pharmacist’s guidance, and facility policy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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