Failure to Monitor Anticoagulant Therapy and Follow Insulin Orders
Summary
The facility failed to ensure a resident receiving Eliquis was monitored for signs and symptoms of bleeding. The resident was readmitted to the facility, had the capacity to make decisions, and had a physician’s order for Eliquis 2.5 mg by mouth twice daily for DVT prophylaxis. The care plan included monitoring and documenting adverse reactions of anticoagulant therapy, including blood in urine or stool and other signs of bleeding, but the medical record did not show documented evidence that the resident was observed or monitored for bleeding symptoms. The facility also failed to administer insulin lispro to another resident according to the physician’s sliding-scale order. The resident had diabetes and an order for insulin lispro before meals based on blood glucose levels. The MAR showed one instance where the resident’s blood glucose was 158 mg/dL, but no insulin was administered and the code documented indicated no insulin was required. Another entry showed no blood glucose level documented and no insulin administration. The licensed staff confirmed that blood glucose should be checked before administration and that the insulin should be given according to the ordered parameters. In a separate insulin-related issue, the facility failed to document and follow the ordered process for insulin glargine administration. The resident had an order for 15 units of insulin glargine at bedtime, and the MAR showed it was administered. However, the progress notes did not document the administration or whether the resident’s blood sugar was rechecked afterward. The record also showed the resident ate only 26-50% of dinner, and there was no documentation about additional nourishment or snacks after the meal.
Penalty
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