Delayed Release of Medical Records to Resident's Legal Representative
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to provide timely access to medical records for a resident who had been discharged with chronic kidney disease. The resident's legal representative submitted a written request for the resident's medical records, which was received by the Medical Records Director (MRD) on August 12, 2025. According to facility policy, records should have been released within 48 hours (two working days) of the request. However, the MRD forwarded the request to the facility's legal department, and the facility did not respond until September 8, 2025, resulting in a 27-day delay. The MRD confirmed that this delay did not comply with the regulatory requirement or facility policy for timely release of records.