Failure to Promote Resident Dignity During Feeding Assistance
Penalty
Summary
Facility staff failed to promote a resident's dignity during feeding assistance. A resident with severe cognitive impairment, vascular dementia, a history of CVA, and swallowing difficulties was observed being fed by a certified nursing assistant (CNA) who stood next to the bed while providing assistance. The resident was dependent on staff for eating, as documented in the care plan, and required support due to significant self-care deficits. The CNA confirmed during an interview that she stood while feeding the resident and acknowledged that this was not a dignified approach. The facility's policy on resident rights includes the right to be treated with respect and dignity, and to receive services with reasonable accommodation of resident needs and preferences. Despite this, the staff member did not follow practices that would uphold the resident's dignity during feeding. The deficiency was identified through observation, staff interview, and review of the clinical record, and facility leadership was made aware of the findings.