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F0577
D

Failure to Publicly Post Survey Results

Suffolk, Virginia Survey Completed on 10-23-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Facility staff failed to post the most recent survey results in a location that was readily accessible to residents, family members, and legal representatives. During observations, a sign in the lobby indicated that the inspection report was available upon request, but no actual posting of the survey results was observed. Staff interviews revealed that the survey results book was kept in a drawer by the receptionist rather than being publicly displayed. These findings were confirmed during the survey and shared with facility leadership, with no additional information provided by staff.

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