Failure to Address Resident Group Concerns About Call Bell Accessibility
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to consider and act promptly on the recommendations and concerns raised by the resident group regarding call bells not being left within residents' reach. Over a three-month period, Resident Council meeting minutes consistently documented unanimous resident reports that staff did not leave call bells accessible on all units and shifts. Additionally, a resident representative reported being left unattended in a wheelchair without a remote to call for help. During an interview, the DON confirmed that the facility did not effectively address these concerns raised by the resident group.