Failure to Follow Up on Dental Services for a Resident
Penalty
Summary
The facility failed to follow up on dental services for one resident who was admitted with chronic kidney disease. According to the facility's policies, social services are responsible for assisting with dental appointments, transportation, and documenting all dental services in the resident's medical record. The resident's care plan required staff to coordinate dental care and transportation as needed. A review of the clinical record showed no evidence of dental services being referred or provided for the resident over a three-month period. Documentation indicated that a dental referral was made when the provider was at the facility, but there was no follow-up or documentation of a scheduled dental appointment, and the Social Services Director was unable to account for any further action taken.