Failure to Protect Residents from Abuse by CNA
Penalty
Summary
The facility failed to protect two residents from abuse, as evidenced by two separate allegations involving the same CNA. One resident, who was cognitively intact and had multiple medical diagnoses including COPD, diabetes, and heart failure, reported that the CNA touched their private area over their shorts and exposed their breasts to the resident after assisting with lotion application. The resident stated that the contact was not accidental and made them uncomfortable, prompting them to ask the CNA to leave their room. The incident was reported to the administrator, who confirmed that the resident had initially approached a nurse but only disclosed the details to the administrator. During the investigation of the first allegation, another cognitively intact resident with chronic medical conditions, including COPD and kidney cancer, reported that the same CNA had groped them while assisting with a shower. This resident had not previously reported the incident and only disclosed it when questioned by the administrator. Both residents described inappropriate physical contact by the CNA, with one incident occurring in a resident's room and the other in the shower. The CNA denied all allegations when interviewed.