Failure to Follow Physician-Ordered Medication Parameters
Summary
The facility failed to follow physician-ordered parameters for medication administration for two residents. Resident #3 had diagnoses including Parkinson’s disease, diabetes mellitus, colon cancer, schizo-affective disorder, and mild intellectual disabilities. His orders included Norco 5-325 mg for pain rated 5-10 and Tylenol Extra Strength 500 mg, two tablets for pain rated 1-5. In June 2025, the eMAR showed he received two Norco tablets four times when his pain was documented as 7 on a 1-10 scale, rather than receiving one tablet as ordered for that pain level. In July 2025, he received Norco for pain levels of 2 and 4, and there was no evidence he received Tylenol Extra Strength as ordered for pain levels between 1-5. Resident #5 had diagnoses including Parkinson’s disease with dyskinesia, end stage renal disease, hypertension, diabetes mellitus with diabetic peripheral angiopathy, dialysis dependence, unspecified dementia, polyneuropathy, and anxiety disorder. His metoprolol succinate XR order included a parameter to hold the medication if diastolic blood pressure was less than 60 mmHg, yet the eMAR showed administrations when DBP readings were 45, 56, 54, 58, 58, and 56. He also had an order for Hydrocodone-Acetaminophen 7.5-325 mg for pain rated 6 to 10, but the eMAR showed doses given when pain was rated 4 out of 10 in June and July 2025. Resident #5 also had a blepharitis-related order for Ciprofloxacin 0.3% eye drops, but the order was not entered into the electronic ordering system in time for timely pharmacy processing. The medication was discontinued and re-entered multiple times, and the first documented dose was not administered until several days after the infection report identified green-brown eye discharge and blepharitis. Interviews with the DON, LPN, and pharmacy technician confirmed the medication was not timely because the order was entered after the pharmacy cutoff and was not requested as a STAT delivery. The facility policy required medications to be administered in accordance with physician orders.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.