Failure to Repair Broken Glass Door in Timely Manner
Penalty
Summary
A glass door leading outside from the nursing unit was observed to be broken, with shattered glass covering the bottom half of the door. The DON confirmed the door had been in this condition for approximately two weeks. The Administrator stated that the door was used by families and ambulances, acknowledged awareness of the issue, and indicated that although quotes for repair had been obtained, the door had not yet been fixed. Review of a work request form showed a request to repair the broken glass was made, and calls for repair quotes were documented, but there was no follow-up information available. Facility policy requires that concerns be reported and addressed promptly to maintain a safe, clean, and comfortable environment, but this was not followed in this instance.