Failure to Provide Assistance with Bathing and Shaving
Penalty
Summary
The facility failed to provide adequate assistance with bathing and shaving for residents who were unable to perform these activities independently. One resident, admitted with multiple diagnoses including schizoaffective disorder, dementia, and severe protein-calorie deficiency, was documented as requiring supervision for bathing and expressed a preference for showers over bed baths. Over a 30-day period, this resident received only two bed baths and one sponge bath, and refused bathing once with occupational therapy. The resident was observed with a short beard and stated a dislike for facial hair, expressing a desire to be shaved. Both the resident and a family member confirmed a preference for showers, and the family member reported having to take the resident home to provide a shower due to infrequent bathing at the facility. The DON confirmed that bathing and shaving were not being provided according to the resident's preferences and schedule. Another resident, with severe cognitive impairment and dependent on staff for bathing, received only a sponge bath and one shower in the past 30 days. The DON acknowledged concerns with the completion of scheduled bathing for this resident as well. These findings were based on record reviews, resident and family interviews, and staff interviews, and were investigated under a specific complaint number.