Failure to Maintain Safe and Homelike Environment for Resident
Penalty
Summary
The facility failed to maintain a clean, safe, and comfortable homelike environment for a resident with diagnoses including heart failure, type 2 diabetes mellitus, hypertension, and bipolar disorder. The resident, who had intact cognition, was observed to have a non-functioning air conditioner in her room, a large puddle of water on the bathroom floor due to a leaking sink, and a hole in the tile near the bathroom door. These issues were directly observed by surveyors and confirmed by the Activities Director. The resident reported that the air conditioner did not work, causing her room to become uncomfortably hot, and that the sink had been leaking for a long time, resulting in persistent water accumulation on the bathroom floor. She also stated that the hole in the bathroom tile had been present for an extended period. The resident indicated that she had reported all these concerns to both maintenance and administration, but no corrective action had been taken. Facility policy requires the provision of a safe, clean, and comfortable environment, but these conditions were not met for this resident.