Failure to Maintain Pest-Free Environment in Resident Areas
Penalty
Summary
The facility failed to maintain a pest-free environment, as evidenced by the presence of cockroaches, unidentified bugs, fruit flies, and house flies in resident areas. Observations and staff interviews confirmed that the 100-hall shower room had a leaking toilet with towels placed around its base to contain water, which attracted bugs that were seen crawling from under the towel. The Housekeeping Supervisor acknowledged awareness of the pest issue, particularly in the 100-hall, and confirmed the presence of cockroaches and other pests. Additionally, a bathroom shared by four residents was found to have several fruit flies around the unsealed base of the toilet, on the ceiling, and near water pipes, with water damage to the ceiling contributing to the problem. Housekeeping staff confirmed the ongoing presence of these pests, and a resident reported being bothered by bugs in the bathroom. Further observations revealed that the water-damaged ceiling in the shared bathroom had hanging drywall paper and discoloration, and house flies were seen on a resident's clothing. The facility's pest control policy recognized the importance of pest and vermin control for resident health and safety, but the observed conditions demonstrated a failure to implement effective pest control measures. The deficiency had the potential to affect multiple residents who used the affected shower room and shared bathroom.