F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
D

Failure to Assess, Document, and Obtain Consent for Bed Rail Use

Ridgewood Living & Rehabilitation CenterWashington, North Carolina Survey Completed on 09-05-2025

Summary

The facility failed to follow required procedures before installing and using bed rails (grab bars) for two residents. For both residents, staff did not attempt or document alternatives to bed rails prior to their use. Assessments completed by nursing staff indicated that bed rails or assist devices were not indicated for the residents at the time, yet bilateral grab bars were observed in use on both residents' beds. Staff interviews revealed a lack of awareness that grab bars are considered side rails and that alternatives should be tried and documented before use. Neither resident had a completed assessment for entrapment risk, nor was there evidence that the risks and benefits of bed rail use were reviewed with the residents or their representatives. Informed consent for the use of grab bars was not obtained or documented for either resident. The care plans and medical records did not reference the use of grab bars, and the required consent forms could not be located in the residents' charts. Staff, including the DON and Administrator, were unaware of the need for these steps and did not know that the residents were using bilateral grab bars. Both residents had significant medical conditions, including chronic kidney disease, diabetes, and generalized muscle weakness. One resident was cognitively intact and used the grab bars to assist with bed mobility, while the other was severely cognitively impaired and dependent on staff for mobility. Despite these conditions, the facility did not follow the necessary protocols for bed rail use, including assessment, documentation, and consent.

Penalty

Inspection fine: $10,868
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0700 citations
Inaccurate Bedrail Care Plans and Missing Ongoing Assessments
E
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Inaccurate bedrail care plans and missing ongoing assessments were identified for three residents. Two residents had bilateral enabler bars observed on their beds, but their last enabler-restraint assessments were outdated, and one resident had bilateral enabler bars with no order or ongoing assessment in the record. The residents had diagnoses including HTN, Parkinson's disease, depression, hyperlipidemia, and hemiplegia, and the facility policy required risk evaluation for bed rail use.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Inaccurate Bed Rail Assessments
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Inaccurate Bed Rail Assessments: The facility failed to complete ongoing accurate assessments for a resident’s right enabler side rail use. The resident had diagnoses including DM, hyperlipidemia, and depression, and the record showed quarterly bed rail evaluations stating bed rails were not recommended, yet a right enabler bar was observed on the bed and an RN confirmed the evaluations were not accurate.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Bed Rail Evaluations Not Completed Before Use
E
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Bed Rail Evaluations Not Completed Before Use The facility failed to complete bed rail evaluations for three residents who had bilateral 1/3 bed rails in use. One resident had severe cognitive impairment after a cerebral infarction and an incomplete bed rail evaluation remained in progress; another resident with hemiplegia, hemiparesis, and no decision-making capacity had bed rails ordered but no evaluation or care plan; and a third resident with a history of falls and bone density disorder had bed rails installed on readmission without a nursing evaluation. Staff confirmed the evaluations were not completed to assess appropriateness and entrapment risk.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess Entrapment Risk and Obtain Informed Consent for Bed Enabler Bars
D
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to assess entrapment risk and obtain informed consent for bed enabler bars. Two residents had bilateral enabler bars on their beds and were observed using them for positioning and bed mobility. One resident had dx including difficulty walking and muscle weakness; the other had repeated falls and generalized weakness. Surveyors requested documentation, but the facility could not provide entrapment zone measurements, and for one resident there was no informed consent documentation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Informed Consent for Bed Rails
E
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Failure to obtain informed consent for bed rails was identified for four residents. One resident had CVA-related deficits, blindness, muscle weakness, and an absent lower leg; another had Alzheimer’s disease, osteoporosis with fractures, reduced mobility, and muscle weakness; a third had adult failure to thrive and depression; and a fourth had adult failure to thrive, depression, and disorientation. Records included restraint or siderail assessments documenting quarter rails or upper side rails, but the EHRs lacked evidence of informed consent, and each resident was observed with upper side rails in place.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Improper Bed Rail Assessment and Use
E
F0700 F700: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Short Summary

Improper Bed Rail Assessment and Use: The facility used grab bars as bed rails for multiple residents without completing the required pre-installation assessment process. Residents with diagnoses including muscle weakness, dementia, hemiplegia/hemiparesis, altered mental status, and fall history were observed with bilateral grab bars in place even when the BSA was incomplete, not recommended, or assessed for the wrong rail type. The QAN and DON stated grab bars are bed rails and that the required process was not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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