Tracheostomy and Oxygen Care Not Properly Documented or Followed
Summary
Safe and appropriate respiratory care was not provided for a resident with a tracheostomy, chronic respiratory failure, diabetes mellitus, and morbid obesity. The resident’s quarterly MDS documented moderate cognitive impairment and that the resident received tracheostomy care and oxygen therapy. The facility’s policy required tracheostomy care and stoma care each shift and as needed, suctioning as needed, daily inner cannula changes, and documentation of these treatments on the treatment administration record. The oxygen therapy policy required oxygen to be provided as ordered and the liter flow to be checked and signed for each shift. The resident had physician orders for tracheostomy care every shift, suction tracheal secretions every shift and as needed, daily inner cannula changes, and oxygen at 3 liters per minute as needed. After the facility changed electronic medical record systems in June 2025, these orders did not carry over into the new system, and nurses did not document the tracheostomy care, suctioning, inner cannula changes, or oxygen therapy from 06/04/2025 until 07/31/2025. A separate physician order for oxygen at 3 liters per minute via tracheostomy mask as needed for acute respiratory failure with hypoxia also was not carried over, and there was no order to monitor oxygen saturation. During observations, the resident was seen in bed with a tracheostomy and the oxygen concentrator set at 8 liters per minute, while the physician order was for 3 liters per minute. The resident stated having difficulty breathing at times and needing to call the nurse for attention, and later stated having a little trouble breathing. An LPN stated they provided daily tracheostomy care but could not identify where it was documented when no orders were present in the current EMR, and stated oxygen saturation was monitored during care but not documented. Staff interviews confirmed the orders were not transferred properly, that the nurse should have notified supervision when orders were missing, and that the oxygen saturation should have been checked every shift and documented.
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