F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Monitor Weight Loss and Feeding Decline

Norwich Rehabilitation & Nursing CenterNorwich, New York Survey Completed on 08-01-2025

Summary

The facility did not ensure that Resident #3 maintained acceptable nutritional status. Resident #3 had diagnoses including dementia, chronic kidney disease, and heart failure, and the 6/9/2025 MDS documented severe cognitive impairment, supervision needed for eating, and a mechanically altered diet. The care plan identified a nutritional problem and ADL self-care performance deficit, with interventions including meal set-up, intake monitoring, supplements, and weights per policy. The facility policy required monthly weights by the 7th of each month, weekly weights on Tuesdays completed by Wednesday, and notification of the nurse manager, medical doctor, and care plan team for significant weight variance. The resident’s documented weights showed 224 pounds on 5/8/2025, 222.4 pounds on 6/3/2025, and 202 pounds on 7/1/2025, reflecting a 9.2% loss. There was no documented evidence that the 7/1/2025 weight was verified, and there was no documented evidence that weekly weights were obtained from 4/28/2025 through 8/1/2025 as ordered. The 7/14/2025 RD note documented a 20.4-pound decline and confirmed the 9.2% weight loss as accurate, with meal intake ranging from 25% to 100% and a recommendation to increase the calorie supplement to four times daily. There was no documented evidence that the medical providers were notified of the resident’s weight loss. The resident also had a functional decline in eating ability. The July 2025 CNA documentation showed the resident required limited or extensive assistance with eating at multiple breakfast, lunch, and dinner meals. During observation on 7/30/2025, the resident was unable to manage the meal independently, used hands to move food, and ate from a bowl with a spoon while an LPN remained present and no staff assistance was provided. On 7/31/2025, OT observed the resident and documented that the resident required assistance with self-feeding and needed skilled services to assess adaptations and improve intake; there was no documented evidence of an OT evaluation before that date. Staff interviews indicated the resident’s increased difficulty had been noticed over the prior couple of months, weekly weights were expected but not completed as ordered, and the medical team had not been notified of the significant weight loss.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0692 citations
Failure to Follow Dietician Weight Monitoring and Feeding Recommendations
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Follow Dietician Weight Monitoring and Feeding Recommendations: A resident with AD, aphasia, dysphagia, and protein-calorie malnutrition had a care plan and physician orders addressing nutrition and feeding support, but the facility did not complete the ordered weekly weights to establish a baseline after readmission. Records showed significant weight fluctuation, poor PO intake, pocketing of food and meds, and dependence on staff for feeding and fluids, while CNAs described the resident as weak, lethargic, and needing supervision, prompting, and redirection.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Ordered Daily Weights
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with CHF, diabetes, COPD, and morbid obesity had a physician order for daily weights, but the record showed weights were documented only sporadically and most missed weights had no refusal documentation or provider notification. Staff interviews showed confusion about whether the order was active, and the DON stated the resident had a history of noncompliance with weights, fluid restrictions, medications, and treatments.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weight Loss and Nutritional Needs
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident admitted with muscle wasting and atrophy had documented weight changes from 164 lbs to 178.6 lbs, then dropped to 156.6 lbs, triggering a Dietitian note for significant weight loss and a reweight request. The reweight was delayed, the resident was later documented at 153 lbs, and no further Dietitian follow-up or additional nutritional interventions were put in place after the weight loss was identified; staff also did not follow the facility’s weekly weight monitoring schedule for newly admitted residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Communicate Dietary Recommendation for IV Fluids
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with stroke-related deficits, CHF, hypothyroidism, gastritis, and a GI bleed was identified as being at risk for altered nutrition and fluid imbalance. After the resident became fatigued and labs showed elevated BUN, creatinine, and a low GFR, a DT documented a recommendation for the NP to review the resident for IV fluids. However, the recommendation was not shown to have been relayed to the provider, and the NP later stated she was not aware of it.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Nutritional Supplements on Meal Trays
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

The facility failed to provide ordered nutritional supplements to three cognitively impaired, dependent residents. Meal tickets and care plans called for items such as ice cream, yogurt, pudding, applesauce, and whole milk, but during a lunch observation one resident had no ice cream, another had no yogurt, and a third had no ice cream on the tray. Staff said the kitchen had stopped sending these items on trays and nursing was expected to get them from the pantry, but the pantry was often not stocked and the residents did not receive the ordered items.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Ordered Weekly Weights
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident at risk for weight changes did not have all ordered weekly weights documented. The care plan directed weights per MD orders, but the nurse failed to record one of the scheduled weekly weight checks, and the corporate nurse acknowledged that some ordered weights had been missed for some residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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