F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Maintain Adequate Nutrition and Tube Feeding Orders

Pontiac Nursing HomeOswego, New York Survey Completed on 09-12-2025

Summary

The facility did not ensure two residents maintained acceptable nutritional status. One resident with stroke and dysphagia had a gastrostomy tube and was dependent for eating, with the 8/1/2025 MDS documenting moderately impaired cognition, significant weight loss, and that more than half of daily calories were received through tube feeding. The resident’s care plan addressed dysphagia, and the physician order changed from Osmolite 1.5 with free water flushes to Osmolite 1.2 four times daily via gravity bolus, but the new order did not include water flushes or permission for self-administration. The resident’s room contained Osmolite 1.5, while the MAR reflected Osmolite 1.2, and staff observed the resident self-administering the feeding without documented evaluation of physical or mental ability, without documented teaching, and without a physician order authorizing self-administration. The dietitian’s assessment documented that the resident’s ordered tube feeding was below estimated needs and recommended a higher-calorie regimen, but the resident’s weights showed a decline from 168 pounds to 160.3 pounds, a 5% loss in one month. The report states there was no documented evidence that the tube feeding volume or water flushes were adjusted to meet estimated nutritional needs and weight goals. During interviews, the resident stated they sometimes only completed three of the four feedings, used more water than instructed to thin the formula, and kept the feeding supplies in the room. Nursing staff and the dietitian acknowledged that the resident was receiving the wrong formula in the room and that the order did not include the water flushes that were expected. A second resident with adult failure to thrive, dementia with agitation, and hypothyroidism had significant ongoing weight loss. The resident’s weights declined from 137 pounds in March to 117.4 pounds in July, then to 106.8 pounds in August and remained 106.8 pounds in September. The July nutrition assessment documented significant weight loss and recommended Ensure Plus twice daily, but the report states there were no documented nutritional assessments for August or September to follow up on continued weight loss or the effectiveness of interventions. Meal tickets showed Ensure Clear Apple at meals, while staff interviews indicated the resident preferred Ensure Plus and did not like the clear supplement. The dietitian stated the resident had not been followed up in August despite further weight loss and that Ensure Clear had not been recommended for the resident.

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Incorrect Enteral Hydration Rate
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with a feeding tube, severe cognitive impairment, quadriplegia, and persistent vegetative state did not receive enteral water at the ordered rate. Staff observed the pump set at 30 ml/hr even though the physician order was for 45 ml/hr for 22 hours with 2 hours of gut rest. An LVN confirmed the incorrect rate and stated he was not aware of any order change, while the DON and ADM stated nurses were responsible for checking orders and pump rates.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Nutritional Supplement
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Provide Ordered Nutritional Supplement: A resident at risk for malnutrition did not receive a physician-ordered frozen nutritional treat with lunch and dinner. Observations showed the meal trays contained food and drinks but no supplement, and the resident stated she was not getting any frozen nutrition treat. Staff interviews revealed the order was not communicated to the kitchen program and was not appearing on the meal ticket; the kitchen manager said changes depended on nursing communication, and the DON said the CDM typically ensured items were on the tray.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Address Significant Weight Loss and Poor Intake
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with DM, weakness, and right-sided hemiplegia after a stroke had a 20% body weight loss and appeared gaunt and thin. Meal intake was under 50% on many days, but there was no documentation that meal replacement was offered, the Kardex lacked that intervention, and the IDT care conference did not result in any documented weight-loss strategies or feeding tube plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Weekly Weights for Resident With Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Missed Weekly Weights for Resident With Significant Weight Loss: A resident with tube feeding, poor PO intake, dysphagia, and a history of significant weight loss had a physician order for weekly weights due to weight change, but multiple weekly weights were not recorded. The RD noted the resident had lost weight when TF was reduced and that family snacks may have contributed to weight gain, while the dietary note documented ongoing supplements, bolus Jevity 1.5, and a 6-month unplanned weight loss of 25.6 lbs.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Fluid restriction orders were not implemented or documented for two residents
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Fluid restriction orders were not implemented or documented correctly for two residents. One resident with DM and ESRD had conflicting MAR and nursing documentation for a 1500 mL fluid restriction, with no clear total amount and inconsistent amounts from dietary vs nursing. Another resident with DM, dysphagia, and HTN had hospital discharge orders for a 1.6 L/day fluid restriction, but the EHR care plan and diet orders did not include it, and staff said it should have been implemented or clarified on admit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to monitor weight loss and nutrition status
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

The facility failed to maintain nutrition status for two residents. One resident with CHF, COPD, hepatitis C, and cognitive impairment reported hunger and said he was supposed to receive large portions, but no large-portion order was in place and his significant weight loss was not identified or verified until later. Another resident with ESRD, CHF, malnutrition, and hemodialysis had a daily weight order for fluid overload, yet multiple weights were not obtained or documented, and the resident was not on the dietician follow-up list.

Inspection fine: $26,180
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Citation search

Search every citation & Plan of Correction

Go to search
Citation watch

Track new serious citations across New York

Get a heads-up on the newest immediate-jeopardy (J–L) citations in New York — where surveyors are focused right now.

Free · about one email a month

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.

In your survey window? See what surveyors are citing.

The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.

Get the Survey-Prep Report
An unhandled error has occurred. Reload 🗙