Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$49 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0689
G

Failure to Provide Required Supervision During Toileting Results in Resident Fall and Fracture

West Seneca, New York Survey Completed on 11-05-2025

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

A deficiency occurred when a resident with severe cognitive impairment, vascular dementia with behavioral disturbances, Parkinson's disease, and PTSD was left unattended in the bathroom during toileting, contrary to their individualized care plan. The care plan and Kardex specifically required staff to remain with the resident inside the bathroom during toileting due to their high risk for falls. On the day of the incident, a certified nurse aide assisted the resident onto the toilet, noticed incontinence, and left the bathroom to retrieve clean linens, leaving the resident alone for less than two minutes. During the aide's absence, the resident attempted to self-ambulate and fell, resulting in a left hip fracture with displacement and a complex comminuted fracture of the intertrochanteric femur. The resident was found on the floor in the bathroom doorway and subsequently required surgical intervention. Multiple staff interviews confirmed that the aide had not reviewed the resident's care plan or Kardex prior to providing care, despite facility policy and expectations that all staff review and follow individualized care plans before initiating care. The incident was identified as a break in the resident's plan of care, as confirmed by the DON, medical director, and other facility staff. The failure to provide adequate supervision as outlined in the care plan directly led to the resident's fall and injury. The event was determined to have caused actual harm to the resident, though it was not classified as Immediate Jeopardy.

An unhandled error has occurred. Reload 🗙