Failure to Provide Ordered Oxygen Therapy
Summary
The facility failed to provide safe and appropriate respiratory care for residents receiving oxygen therapy, including failure to follow the comprehensive care plan and physician orders. The deficiency involved two residents reviewed for respiratory care, including one resident with COPD and respiratory failure who had an order for supplemental oxygen to maintain oxygen saturation above 90% every shift, and another resident with CHF, COPD, and chronic respiratory failure with hypoxia who also had an oxygen order. The report states that the facility did not ensure oxygen was available and provided as ordered, and that staff did not consistently monitor oxygen equipment or resident respiratory status. For the resident with COPD, the record showed that the resident used oxygen therapy and had a care plan directing staff to monitor respiratory status, oxygen saturation, lung sounds, shortness of breath, accessory muscle use, cyanosis, and to provide oxygen as ordered. On 07/25/2025, the resident was observed in respiratory distress, using accessory muscles, appearing pale with gray lips, and stating, “I need air.” The resident’s portable oxygen tank gauge was in the red zone, and the LPN told the resident they were having a panic attack and exaggerating while waiting for Xanax. The LPN did not check the oxygen tank or provide oxygen at that time. The DON later confirmed the tank was empty, obtained an oxygen saturation of 82%, and replaced the tank, after which the saturation increased to 94% and the resident stated they felt better. The report also states that the same resident was later observed again with an oxygen tank in the red zone and no air flow coming through the tubing. The resident said they had difficulty breathing and did not report it because staff usually would not do anything. A housekeeper replaced the oxygen tank after being told to do so by recreational staff. Interviews showed conflicting understanding among staff about who should monitor and replace oxygen tanks, with the LPN stating the tank should have been checked every two hours but was not because of medication pass duties, while other staff stated tanks were monitored at different intervals and could be changed by non-nursing staff. For the second resident, an observation showed the resident holding the nasal cannula while the oxygen tank was empty, and a CNA changed the oxygen source from the tank to the concentrator. The DON stated CNAs were not allowed to change the oxygen source. The report also noted that the LPN had no in-service education related to oxygen therapy and that the inservice coordinator stated there was no competency completed for nurses related to oxygen or respiratory care except tracheostomy care.
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