Failure to Properly Monitor and Manage Oxygen Therapy
Summary
The facility did not ensure that respiratory services were provided in accordance with professional standards of quality for residents receiving oxygen therapy. The deficiency involved two residents with significant respiratory diagnoses and oxygen orders. One resident had chronic obstructive pulmonary disease, respiratory failure, and moderately impaired cognition, and the other resident had congestive heart failure, chronic obstructive pulmonary disease, chronic respiratory failure with hypoxia, and severely impaired cognition. Both residents were receiving oxygen therapy under physician orders. For one resident, a surveyor observed the resident self-propelling to the nursing station while wearing a nasal cannula connected to a portable oxygen tank that was in the red zone. The resident was having difficulty breathing, using accessory muscles, and appeared pale with gray lips. When the resident told an LPN, “I need air,” the LPN dismissed the complaint as a panic attack and said the resident was exaggerating while continuing medication administration to other residents. The resident was not evaluated until the DON intervened, at which time the oxygen saturation was found to be 82% and the oxygen tank was replaced, after which the saturation increased to 94%. The LPN stated they had not connected the resident to the oxygen tank and had not checked the tank since starting the shift. The report also described repeated issues with staff changing and monitoring oxygen tanks. A housekeeper changed the resident’s oxygen tank after being told to do so by recreational staff, and nursing staff stated it was acceptable for CNAs or housekeepers to replace oxygen tanks. However, the DON and respiratory RN stated nurses were responsible for monitoring and changing oxygen tanks, and the respiratory RN stated the LPN should check the tank every three hours. For the second resident, a CNA observed the resident holding the nasal cannula while the oxygen tank was empty, then changed the oxygen source from the tank to the concentrator and removed the tank, stating they were allowed to do that. The DON stated CNAs were not allowed to change the oxygen source.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.