F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
D

Failure to Hold Care Plan Meetings and Update a CPAP Care Plan

Lebanon Center, Genesis HealthcareLebanon, New Hampshire Survey Completed on 08-14-2025

Summary

The facility failed to hold routine interdisciplinary care plan meetings for 2 of 18 residents reviewed and failed to develop and update a comprehensive care plan for 1 of 18 residents. Resident #13 stated that care meetings had occurred in the past but not for several months, and the resident wanted to attend those meetings. Review of the medical record showed the last documented care plan meeting for Resident #13 was on 9/4/24, and the Director of Social Services confirmed that quarterly interdisciplinary care plan meetings had not been held for this resident. Resident #24’s DPOA stated that he or she had been invited to care plan meetings twice the prior year and recalled attending the last meeting in December 2024. The medical record showed the last documented care plan meeting was 12/17/24, and Staff F confirmed that quarterly interdisciplinary care plan meetings had not been held for Resident #24. For Resident #47, observation showed a CPAP machine on the bedside table, and the resident stated that the CPAP was used nightly. Review of the care plan showed no plan for the use or maintenance of the CPAP machine, and a registered nurse confirmed that no care plan existed for the resident’s nightly CPAP use.

Penalty

Inspection fine: $72,924
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0657 citations
IDT Did Not Review Quarterly Care Plan Revisions
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

IDT Did Not Review Quarterly Care Plan Revisions: A resident with anoxic brain damage, pulmonary HTN, and paraplegia had quarterly MDS assessments completed, but no IDT care conferences were documented for an extended period while the care plan was revised multiple times. Interviews showed the CQAN said the quarterly care planning process included an IDT meeting and that the IDT significantly influenced the care plan, while the MDS Coordinator said she completed quarterly reviews even when no IDT had been held.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Offer Quarterly Care Conferences
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Failure to Offer Quarterly Care Conferences: A resident with depression, anxiety, chronic pain, and DM was not consistently offered or documented for quarterly care conferences. The EMR showed one conference note where the resident declined participation, but no evidence of any later conferences being offered, provided, or refused. The resident said she did not always know the plan of care, and the family member said she had not been invited in over a year and did not know what was going on with the resident’s care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care Plan Not Updated for Oxygen and Compression Stocking Needs
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with chronic respiratory failure with hypoxia and diabetes had physician orders for continuous O2 and compression stockings, but was observed without either in place. The care plan did not document the oxygen or compression stocking interventions, and the DON stated refusals also were not documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care plan not updated for PASRR-positive resident
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident with major depressive disorder, stroke-related weakness/paralysis, and anxiety had a care plan that did not reflect her PASRR positive status for mental illness or include PASRR-related interventions, even though records showed she had been receiving MI specialized services and attending quarterly PASRR meetings. The annual MDS was coded as no ID/DD-related PASRR condition, and staff including the MDS coordinators, DON, and Administrator acknowledged the care plan was inaccurate and should have been reviewed and revised by the IDT.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Care plan not updated for new insulin use and blood sugar monitoring
D
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

Care plan not updated for new insulin use and blood sugar monitoring. A resident with DM and intact cognition began receiving insulin and required BG monitoring, but the care plan did not reflect the new insulin regimen or monitoring needs. The MAR showed insulin orders, and a progress note documented BG checks before lunch and dinner. Staff stated the resident was a new diabetic and the care plan had not been updated to match the new diagnosis.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
CCPs Not Updated for Oxygen Orders and Self-Administration Needs
E
F0657 F657: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Short Summary

A resident’s CCP was not updated after an oxygen order changed from 3 LPM to 4-5 LPM, and two other residents’ CCPs did not reflect self-administration of medications. One resident with schizophrenia had multiple meds ordered for bedside storage or unsupervised self-administration, but the CCP had no related focus or interventions. Another resident with dementia and diabetes was observed self-administering insulin even though the CCP only addressed staff administration.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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