Lack of consent and behavior monitoring for psychotropic medications
Summary
The facility failed to ensure that psychotropic medication use was supported by required consent and behavior monitoring for two residents. One resident with schizophrenia, major depressive disorder, anxiety disorder, and dementia had physician orders for Fluoxetine and Risperdal, but the record showed no physician order for behavior monitoring and only two behavior monitoring entries were documented, with no additional entries noted. During interview, the TCC stated the facility was working on a process to trigger a progress note when medication is given and acknowledged there was an issue with behavior monitoring. A second resident with Alzheimer's dementia, anxiety, hypothyroidism, chronic kidney disease, and heart disease was receiving multiple psychotropic medications, including ABH Gel/Ativan, Benadryl, Haldol, Risperdal, Xanax, and Quetiapine. The record showed no consent for the ABH gel combination that included Ativan, Benadryl, and Haldol. The MARs for June through September 2025 showed no behavior monitoring documenting the need for or effectiveness of the medications, and the Tasks section also showed no behavior monitoring for the past 30 days. The second resident’s record included behavior-related care plan interventions such as recording behavioral symptoms and side effects and monitoring target behaviors, but the documentation reviewed did not show behavior charting to support those interventions. The progress notes included one entry that the resident scratched a staff member during care, but there was no additional explanation of intent or interventions used to minimize or prevent the behavior. The Social Services Manager and DON both acknowledged the lack of consent and the lack of supporting behavior documentation for the psychotropic regimen.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release July 29, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.