F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Address Significant Weight Loss and Implement Ordered Nutrition Interventions

Regalcare At Glen RidgeMedford, Massachusetts Survey Completed on 09-09-2025

Summary

The facility failed to adequately maintain the nutrition and hydration status of one resident with severe cognitive impairment, frontotemporal neurocognitive disorder, Alzheimer’s disease, and adult failure to thrive. The resident was admitted in July 2025 with a comprehensive nutritional evaluation noting severe protein calorie malnutrition, a current weight of 100 lbs., and a plan to monitor for supplementation needs. The resident’s weights then declined from 100 lbs. to 99.5 lbs., 95.6 lbs., 95 lbs., 94.1 lbs., 92.6 lbs., and 90.4 lbs. over the following weeks, including a 5% weight loss by 8/4/25 and a 9.6% loss by 9/3/25. The record showed that the resident’s significant weight loss was not addressed in a timely manner. The active nutrition care plan identified risk for nutritional decline and included monitoring weight, intake, skin, labs, notifying the MD of weight loss, and providing meals per MD orders, but it did not show new interventions between 7/21/25 and 9/6/25 despite the ongoing decline. A nurse practitioner note on 8/5/25 documented adult failure to thrive, poor oral intake, and need for assistance with meals, but the record did not show that the weight loss trend was acted on when the 5% loss was identified. A later note on 9/2/25 again documented the resident at 92 lbs. with continued poor intake and monitoring by the dietitian. The record also showed that physician-ordered interventions were not implemented as written. An order for a dietary consult related to weight loss was dated 8/29/25, but the record as of 9/5/25 did not show that the consult had been completed. After the surveyor interviewed the dietitian, orders were entered for fortified foods, encouragement of oral fluids with documentation of intake, and nutritional supplements, but observations on 9/8/25 and 9/9/25 showed the resident’s meal tickets did not indicate fortified foods and staff stated the resident would not receive them unless the tray ticket showed it. The food service director’s list of residents receiving fortified foods did not include the resident at the time it was reviewed, and staff interviews reflected uncertainty about whether the dietitian’s recommendations had been communicated to the kitchen.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0692 citations
Failure to Notify PCP and Family of Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Notify PCP and Family of Significant Weight Loss: A resident experienced significant weight loss after admission, with weights showing a marked decline over time and no weight-loss interventions in the care plan. Nursing and dietary notes documented continued monitoring and notification of the RD, but there was no documentation that the PCP or resident representative was notified about the 9.2% loss in 30 days, and the record lacked further weight-related follow-up.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weight and Nutrition Status
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weight and nutrition status: one resident did not have a required weight evaluation, and two residents had significant weight loss without reassessment or new nutritional interventions. One resident with neurologic disease and malnutrition developed a coccyx pressure area that worsened, while another resident with diabetes, anemia, and malnutrition lost weight despite a supplement order. The DON and NHA confirmed the failures.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Significant Weight Loss and Follow Nutritional Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor significant weight loss and follow nutritional interventions. Two residents had documented weight loss that triggered facility policy for weekly weights and reweighing within 24 hours, but one resident was not weighed weekly after a major loss and a dietitian's order to increase Ensure was not implemented. Another resident with Alzheimer's disease and dysphagia had an MNA score indicating malnutrition, then lost 4.5 pounds in one week without a documented reweigh or notification to the MD or responsible party.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete RD Nutritional Assessments
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Complete RD Nutritional Assessments: The facility did not complete required admission nutritional assessments by an RD for two residents. One resident had a femur fracture, falls, and pulmonary disease, and another had renal dialysis dependence, sepsis, and a colostomy. Facility policy required an RD assessment within 72 hours of admission, but staff reported the facility had no current RD on staff after the prior RD resigned, and the DON confirmed the assessments were not completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Resident Weights
E
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Maintain Resident Weights: Surveyors found that multiple residents had ongoing poor PO intake and significant weight loss. One resident on comfort-focused care picked at meals and had severe weight loss; another with dementia and dysphagia slept through meals, left trays untouched, and did not receive feeding assistance during observation; a third with CHF, DM2, and dysphagia said the pureed food was cold and bland and returned trays; a fourth with dysphagia and a G-tube had choking and swallowing difficulty with pureed foods; and a fifth with stroke-related weakness said she disliked the food and wanted salt. Chart review showed repeated weight loss, nutrition notes, and RD interviews documenting inadequate intake, supplements, and interventions that did not address the stated causes of poor intake.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Feeding Assistance and Swallowing Orders
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Follow Feeding Assistance and Swallowing Orders: A resident with severe cognitive impairment, malnutrition, and dysphagia was supposed to receive meal assistance, no straws, and supervised feeding with modified liquids and textures. Surveyors observed staff setting up meals and leaving the resident alone, and also observed the resident using a straw despite restrictions. Therapy and the DOR stated the resident needed supervision, cueing, and staff present during meals, while an LPN confirmed medications were being given whole in applesauce without a physician order.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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