F0692 F692: Provide enough food/fluids to maintain a resident's health.
D

Failure to Address Significant Weight Loss and Implement Ordered Nutrition Interventions

Regalcare At Glen RidgeMedford, Massachusetts Survey Completed on 09-09-2025

Summary

The facility failed to adequately maintain the nutrition and hydration status of one resident with severe cognitive impairment, frontotemporal neurocognitive disorder, Alzheimer’s disease, and adult failure to thrive. The resident was admitted in July 2025 with a comprehensive nutritional evaluation noting severe protein calorie malnutrition, a current weight of 100 lbs., and a plan to monitor for supplementation needs. The resident’s weights then declined from 100 lbs. to 99.5 lbs., 95.6 lbs., 95 lbs., 94.1 lbs., 92.6 lbs., and 90.4 lbs. over the following weeks, including a 5% weight loss by 8/4/25 and a 9.6% loss by 9/3/25. The record showed that the resident’s significant weight loss was not addressed in a timely manner. The active nutrition care plan identified risk for nutritional decline and included monitoring weight, intake, skin, labs, notifying the MD of weight loss, and providing meals per MD orders, but it did not show new interventions between 7/21/25 and 9/6/25 despite the ongoing decline. A nurse practitioner note on 8/5/25 documented adult failure to thrive, poor oral intake, and need for assistance with meals, but the record did not show that the weight loss trend was acted on when the 5% loss was identified. A later note on 9/2/25 again documented the resident at 92 lbs. with continued poor intake and monitoring by the dietitian. The record also showed that physician-ordered interventions were not implemented as written. An order for a dietary consult related to weight loss was dated 8/29/25, but the record as of 9/5/25 did not show that the consult had been completed. After the surveyor interviewed the dietitian, orders were entered for fortified foods, encouragement of oral fluids with documentation of intake, and nutritional supplements, but observations on 9/8/25 and 9/9/25 showed the resident’s meal tickets did not indicate fortified foods and staff stated the resident would not receive them unless the tray ticket showed it. The food service director’s list of residents receiving fortified foods did not include the resident at the time it was reviewed, and staff interviews reflected uncertainty about whether the dietitian’s recommendations had been communicated to the kitchen.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Incorrect Enteral Hydration Rate
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with a feeding tube, severe cognitive impairment, quadriplegia, and persistent vegetative state did not receive enteral water at the ordered rate. Staff observed the pump set at 30 ml/hr even though the physician order was for 45 ml/hr for 22 hours with 2 hours of gut rest. An LVN confirmed the incorrect rate and stated he was not aware of any order change, while the DON and ADM stated nurses were responsible for checking orders and pump rates.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide Ordered Nutritional Supplement
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Provide Ordered Nutritional Supplement: A resident at risk for malnutrition did not receive a physician-ordered frozen nutritional treat with lunch and dinner. Observations showed the meal trays contained food and drinks but no supplement, and the resident stated she was not getting any frozen nutrition treat. Staff interviews revealed the order was not communicated to the kitchen program and was not appearing on the meal ticket; the kitchen manager said changes depended on nursing communication, and the DON said the CDM typically ensured items were on the tray.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Address Significant Weight Loss and Poor Intake
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with DM, weakness, and right-sided hemiplegia after a stroke had a 20% body weight loss and appeared gaunt and thin. Meal intake was under 50% on many days, but there was no documentation that meal replacement was offered, the Kardex lacked that intervention, and the IDT care conference did not result in any documented weight-loss strategies or feeding tube plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Weekly Weights for Resident With Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Missed Weekly Weights for Resident With Significant Weight Loss: A resident with tube feeding, poor PO intake, dysphagia, and a history of significant weight loss had a physician order for weekly weights due to weight change, but multiple weekly weights were not recorded. The RD noted the resident had lost weight when TF was reduced and that family snacks may have contributed to weight gain, while the dietary note documented ongoing supplements, bolus Jevity 1.5, and a 6-month unplanned weight loss of 25.6 lbs.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Fluid restriction orders were not implemented or documented for two residents
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Fluid restriction orders were not implemented or documented correctly for two residents. One resident with DM and ESRD had conflicting MAR and nursing documentation for a 1500 mL fluid restriction, with no clear total amount and inconsistent amounts from dietary vs nursing. Another resident with DM, dysphagia, and HTN had hospital discharge orders for a 1.6 L/day fluid restriction, but the EHR care plan and diet orders did not include it, and staff said it should have been implemented or clarified on admit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to monitor weight loss and nutrition status
G
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

The facility failed to maintain nutrition status for two residents. One resident with CHF, COPD, hepatitis C, and cognitive impairment reported hunger and said he was supposed to receive large portions, but no large-portion order was in place and his significant weight loss was not identified or verified until later. Another resident with ESRD, CHF, malnutrition, and hemodialysis had a daily weight order for fluid overload, yet multiple weights were not obtained or documented, and the resident was not on the dietician follow-up list.

Inspection fine: $26,180
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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